SSO is now available
We now support SSO (single-sign on), offering an improved login experience for our customers. SSO can be enabled on our website.
We want our customers to have a great experience when using our products and part of that is an easy sign-in experience for users. Enabling SSO will remove the need for users to use their Redgate ID and password when signing into the customer portal and compatible products. Users will instead be able to use their corporate credentials when signing in, allowing them to enjoy the convenience of a single set of credentials across multiple applications. Furthermore, new users will be able to sign into Redgate without it requiring them to setup a Redgate ID during their first login.
Enabling SSO is done on a domain-level and it will require all users within that domain to use their SSO credentials. Full instructions on setting up SSO are now available and the setup likely need some assistance from your IT department.
What is SSO?
- SSO authentication allows users to securely access multiple related applications or systems using a single set of credentials
- It works off a trust relationship between the party that holds the identity information (known as identity provider) and the application or system the user requires access to (known as service provider)
- Rather than sending sensitive information (login credentials, etc…) across the internet, the identity provider authenticates the user for the relevant application or system
What are the benefits of enabling SSO?
- Less friction around sign-in – Users won’t have to deal with multiple credentials, reducing password fatigue and leading to a more streamlined login experience. By signing into multiple systems with a single set of credentials users are less likely to be wasting time with failed login attempts or password resets. SSO allows new users to login right away, forgoing the need to create a Redgate ID account on their first sign-in.
- Improved security – Enabling SSO often leads to a significant increase in security for a few different reasons. Firstly, users are more likely to be signing in with stronger credentials as they only need to remember one password. With a single password, users are more likely to use a secure passphrase which is also less likely to be reused or written down, reducing the risk of theft. Another security benefit of SSO is that the security standards and policies are set by the identity provider. This means that if an organization enforces authentication methods like MFA (multi-factor authentication) or strong password policies, these persist across to applications or systems which utilize SSO. Leavers will also have their access automatically disabled as their Active Directory credentials will no longer provide them with access. Finally, where 3rd party applications or systems have SSO enabled, your IT security teams are more likely to spot behaviours signalling unauthorized user logins or cyberattacks as the authentication requests all occur within the identity provider.
We want to do more to meet the needs of enterprise customers
We are actively exploring new and improved ways of better addressing the needs of our enterprise customers. We are excited to announce the implementation of our self-service SSO functionality as it has been something many of our large and enterprise customers have been asking for. Customer feedback and insights are an invaluable part of us deciding our future focus, so we would love to hear from you on other ways we can improve. If you are interested, then please book a discussion with us.
We are also working on a brand-new customer portal which aims to improve the current license management experience for our customers. If this is something you would be interested in, request early access to our new licensing portal and a 30-minute demo.
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