Posts Tagged with Customer Focus
We reflect on 26 years of listening to the community, showing how customer feedback, transparency, and long-term partnerships shape our products and build trust. Read more
Why are some companies successful at transforming their businesses and accelerating change, while others fail?
In this post, I examine the journeys of three famous organizations. I discuss the patterns and practices that enable successful companies to catalyze change within their cultures and also identify anti-patterns that hinder growth. In closing, I summarize the... Read more