We understand the importance of having the right level of support when you need it. Unlock the full potential of your Redgate solution with Redgate Premium Support.
Redgate Premium Support offers extended coverage, faster response times, priority case review and streamlined triage to reduce wait times and minimize business disruption.
With upgrade support and architectural reviews, you can proactively prevent issues and optimize performance, maximizing ongoing value.
Empower your teams to troubleshoot effectively and connect with experts with our exclusive webinars, helping you to close skill gaps, build product knowledge and drive long-term adoption of your Redgate solutions.
It [the webinar] was informative with lots of things we didn’t know before.”
| Standard Support | Premium Support | |
|---|---|---|
| P1 Coverage | 16/5 | 24/7 |
| P1 Response Time | Up to 10 hours | 1 hour |
| P1 Holiday Support | ||
| Jump to L3/SME | ||
| Priority Case Review | ||
| Architecture Review | ||
| Upgrade Support |
See full list of Standard and Premium Support features (pdf)
Contact your sales representative for more information
