Microsoft outage: how to contact Redgate

Redgate’s email systems are impacted by the Microsoft outage and we are unable to send or receive email during this time.

If you need to get in touch with us, we’re here and ready to help! Please see below for how to contact us in the meantime.

Customer Support

Please use the chat function on https://support.red-gate.com to reach our support team, or select “Submit a request” to open a ticket. We will be able to access and action your tickets, but you will not receive email updates during the outage – you will be able to see the status of your ticket via our support portal, however.

Contracts and Legal

Please phone 0800 028 0309 and choose the option to hold for an operator, we will direct your call.

Online Sales

You should be able to transact online as normal but you will not receive email updates or licenses via email until the outage is resolved. If you have urgent questions please phone 0800 028 0309 and we will direct your call.

Other enquiries

Please phone 0800 028 0309 and we will direct your call.