As digital transformation becomes the norm, customers are demanding the same experience from their banking applications as the consumer brands they use daily.
From watching the latest Netflix series on-the-go, to ordering a takeaway from Opentable, businesses are now innovating at speed to ensure they provide customers with a responsive, uninterrupted service, always.
Tech giants such as Google, Apple and Amazon are also offering competing financial services including digital wallets, mobile payments and lending services, and FinTech start- ups are setting new standards for innovation and customer experience, forcing established finance firms to rethink themselves as tech companies, in order to remain competitive.
While the demands for faster delivery are greater than ever before, the finance sector also faces tough new data regulations and the privacy of personal data is now a boardroom topic.
This whitepaper outlines the five key considerations for financial services companies who need to release features and services faster in order to remain competitive, while also ensuring compliance with legislation.