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Show MSI error code 1603 when install SQL prompt 6.4/6.3

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qmsrobin



Joined: 13 Apr 2011
Posts: 6

PostPosted: Thu Jul 03, 2014 1:23 am    Post subject: Show MSI error code 1603 when install SQL prompt 6.4/6.3 Reply with quote

Hi, when I install sql prompt, it show MSI error code 1603,please help me, thanks.
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David Priddle



Joined: 28 Jan 2014
Posts: 36
Location: Red Gate Software, Cambridge

PostPosted: Thu Jul 03, 2014 9:44 am    Post subject: Reply with quote

Hi Robin,

I'm one of the developers on SQL Prompt. Sorry you've had issues installing the software!

Unfortunately, the error code is basically saying "something went wrong". What we'd like to do is run the install and log the details, telling us exactly what went wrong.

I think it would probably quickest if we have a remote session to get this sorted out. If this is OK for you, please send me an email at david.priddle@red-gate.com and we'll sort out a time we can both manage.

Best regards,

David
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qmsrobin



Joined: 13 Apr 2011
Posts: 6

PostPosted: Mon Jul 07, 2014 4:08 am    Post subject: Reply with quote

Hi David,

I sent email to you, thanks.

Regards
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qmsrobin



Joined: 13 Apr 2011
Posts: 6

PostPosted: Tue Jul 08, 2014 3:27 am    Post subject: Reply with quote

Hi David,

Could you tell me which dot net framework version to develop sql prompt? Myabe I will reinstall dot net framework. I will try it. Did you check my email?

Thanks.
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David Priddle



Joined: 28 Jan 2014
Posts: 36
Location: Red Gate Software, Cambridge

PostPosted: Tue Jul 08, 2014 8:10 am    Post subject: Reply with quote

Hi Robin,

Apologies, due to the Tour de France I was unable to make it into the office yesterday.

SQL Prompt runs under .Net 3.5. However, I doubt that this is the problem.

I'm replying to your email now.

Best regards,

David
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qmsrobin



Joined: 13 Apr 2011
Posts: 6

PostPosted: Fri Jul 11, 2014 7:15 am    Post subject: Reply with quote

Hi David,

I am very grateful for your help I have solved my problem by your steps.
According to install.log file, I found the following issues. After I deleted them and reinstall it successfully.

"SchedXmlFile: Error 0x80070005: failed to read file: C:\ProgramData\Microsoft\MSEnvShared\Addins\RedGate.SQLPrompt.VSUI.AddIn
SchedXmlFile: Error 0x80070005: failed to begin file change for file: C:\ProgramData\Microsoft\MSEnvShared\Addins\RedGate.SQLPrompt.VSUI.AddIn
CustomAction SchedXmlFile returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
"
Thank you again!!!
Very Happy Very Happy Very Happy Very Happy
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David Priddle



Joined: 28 Jan 2014
Posts: 36
Location: Red Gate Software, Cambridge

PostPosted: Fri Jul 11, 2014 7:45 am    Post subject: Reply with quote

Hi Robin!

Not a problem. Let us know if you have any other issues.

Thanks for posting the answer on the forum, this might help other people in the future if they come across this error!

Best regards,

David
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