Red Gate forums :: View topic - Hyperbac 5.4.1.5 causing drive lockups then BSOD STOP 0b
Return to www.red-gate.com RSS Feed Available

Search  | Usergroups |  Profile |  Messages |  Log in  Register 
Go to product documentation
SQL HyperBac 5
SQL HyperBac 5 forum

Hyperbac 5.4.1.5 causing drive lockups then BSOD STOP 0b

Search in SQL HyperBac 5 forum
Post new topic   Reply to topic
Jump to:  
Author Message
Hyperbac_user



Joined: 19 Aug 2014
Posts: 1

PostPosted: Tue Aug 19, 2014 3:40 pm    Post subject: Hyperbac 5.4.1.5 causing drive lockups then BSOD STOP 0b Reply with quote

Has anyone seen either of these symptoms before?

We're running Hyperbac 5.4.1.5 (note that 5.9.0.13 caused critical slowness issues when we tried it) on Windows Server 2008 R2 x64, running SQL Server backups via Hyperbac to an EMC CX4-480 LUN.

Four times now across two different machines, we've seen the LUN we're writing backups to "freeze up" not allowing any access at all, to the drive letter on the local machine or to the drive as accessed as a Windows share; the SQL Server backup simply stalled out.

The first three times, simply stopping and starting the Hyperbac service fixed the symptom.

Today, using Restart to restart the Hyperbac service caused a blue screen of death on the server.

SYSTEM_SERVICE_EXCEPTION

STOP 0x0000003B
(0x00000000C0000005, 0xFFFFF880000DBA37C, 0xFFFFF8800B0269A0,0x0000000000000000)

hyperbac.sys - Address FFFFF88000DBA37C base at FFFFF88000DB8000, DateStamp 4e56281f
Back to top
View user's profile Send private message
RickyR



Joined: 21 Aug 2014
Posts: 10

PostPosted: Thu Aug 21, 2014 11:15 pm    Post subject: Reply with quote

Hi!

Thanks for posting on the forums. Let's take this issue offline, as I have some additional details and troubleshooting steps to provide. I will be replying to you through the case created for you.

Thanks!

Rick
Back to top
View user's profile Send private message
Display posts from previous:   
Reply to topic All times are GMT + 1 Hour
Page 1 of 1

 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group