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Monitor Stop, cannot auto reconnect

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xexex



Joined: 24 Jun 2010
Posts: 41

PostPosted: Mon Oct 28, 2013 3:08 am    Post subject: Monitor Stop, cannot auto reconnect Reply with quote

For some reasons, we don't give ddl_admin to SQL Monitor role and we know that the trace off is DBCC Showconfig fail to run.

However, SQL Monitor stop monitoring every Monday morning due to permission issue, I've followed the instruction from red-gate to edit"RedGate.Response.Engine.Alerting.Base.Service.exe.settings.config" but it doesn't help.
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chriskelly



Joined: 19 Apr 2010
Posts: 329
Location: Cambridge, UK

PostPosted: Tue Oct 29, 2013 1:58 pm    Post subject: Reply with quote

Thank you for your post.

Please can you send a copy of the configuration file to support@red-gate.com and quote the support ticket reference number #6647. Please can you also confirm where you got the instructions for the configuration change from as it is possible that you used an out of date version. The URL of any document would be great.
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Chris Kelly
Technical Support Engineer
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xexex



Joined: 24 Jun 2010
Posts: 41

PostPosted: Thu Oct 31, 2013 8:23 am    Post subject: Reply with quote

Thanks for reply, I've sent the email with config file.

I got the information here:
http://www.red-gate.com/supportcenter/content/SQL_Monitor/help/3.2/SM_ReconnectAutomatically
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