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Upgrade From 3.2 to 3.4 Fails - Monitor Service Starts/Stops

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TUellner



Joined: 11 Jul 2013
Posts: 1

PostPosted: Thu Jul 11, 2013 9:23 pm    Post subject: Upgrade From 3.2 to 3.4 Fails - Monitor Service Starts/Stops Reply with quote

I am trying to upgrade from SQL Monitor 3.2 to 3.4. The install get close ti finishing and then gives the following error:

Service 'SQL Monitor 3 Base Monitor'
[MonitorBaseDeploymentService] failed to start. Verify
that you have sufficient priviledges to start system
services.

The save login credentials work fine in 3.2. However, if I go to services and try to start the service at this point, the services starts briefly and then stops.

Server:
Windows 2008 R2 Datacenter SP1 (build 7601). The serice login is a domain user with priviledges to run a servers (run 3.2 fine).
SQL Server 2012 (11.0.3000) Enterprise Eval Edition.

Anyone else seeing this issue with 3.4?

-Tom
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priyasinha



Joined: 03 Jan 2007
Posts: 530

PostPosted: Thu Jul 18, 2013 3:43 pm    Post subject: Reply with quote

Hi Tom,

We have not heard this issue from any other user. Also, as far as we are aware, there is no change in permission between v3.2 and v3.4 release. You may want to verify that Base monitor service account has these permissions.

Thanks,
Priya
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