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Cannot upgrade to 6.8

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trevor lane



Joined: 29 Aug 2010
Posts: 5

PostPosted: Mon Jul 18, 2011 3:29 am    Post subject: Cannot upgrade to 6.8 Reply with quote

I bought a developer bundle a while ago which included ANTS memory profiler, Performance profiler and Reflector

When I try to open Reflector now I get a message box asking me to pay for version 7, If I say no then Reflector will not open.

What has happened.
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Bart Read



Joined: 31 Mar 2005
Posts: 977

PostPosted: Wed Jul 20, 2011 6:34 pm    Post subject: Reply with quote

Hi Trevor,


Thanks for getting in touch. Let me deal with this in two parts.

I had a look in our CRM system and, since you bought the .NET Developer Bundle in August last year, which was after the release of .NET Reflector 6 Pro for which you are licensed you are eligible to upgrade to .NET Reflector 7 for free. Please download it directly from http://www.reflector.net/ (.NET Reflector 6.x cannot auto-update to this version - see below). You should be able to activate v7 with your existing serial number, but if you have any problems please contact info@reflector.net and we'll be happy to help you out.

In the more general case, for people who haven't purchased .NET Reflector 6.x Pro, you need to upgrade to .NET Reflector 6.8, which is a free standalone version of Reflector that doesn't expire. In this case disregard the fact that the message says you'll be downloading a trial of v7, just click Yes, and it will in fact download .NET Reflector 6.8.

You can find more information about this here: http://www.red-gate.com/messageboard/viewtopic.php?t=13384. And if you want to know the background on why we chose to reverse part of our charging decision and keep Reflector 6 free, please take a look at this: http://www.reflector.net/2011/04/why-we-reversed-some-of-our-reflector-decision/.

Finally, if you want to find more information about the differences between Reflector 6 and Reflector 7 I'd highly recommend you take a look at the new Reflector blog at http://www.reflector.net/blog/. There are also a couple of Simple Talk blogs that Clive and I have, which include some more information (although these are now quite old): http://www.simple-talk.com/community/blogs/clivet/default.aspx and http://www.simple-talk.com/community/blogs/bart/default.aspx.


Thanks,


Bart
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Bart Read
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trevor lane



Joined: 29 Aug 2010
Posts: 5

PostPosted: Wed Jul 20, 2011 11:37 pm    Post subject: Reply with quote

Downloaded and installed v7

Thank you.
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