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x64 Install crashes on Windows 2008 Server

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dhart



Joined: 12 Nov 2010
Posts: 9

PostPosted: Wed Mar 09, 2011 3:49 pm    Post subject: x64 Install crashes on Windows 2008 Server Reply with quote

We have seen this happen a few times now. No errors are thrown, the program just crashes. Let me know if I can provide any debug information.

Thanks,
Dave
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Tom Harris



Joined: 06 Oct 2004
Posts: 308

PostPosted: Fri Mar 11, 2011 2:57 pm    Post subject: Reply with quote

Hi David,

sorry you are running into intermittent problems with the installer. I will ask one of our support engineers to get in contact directly. Hopefully we can get to the bottom of this quickly as it may affect other customers.

Cheers, Tom

Tom Harris, Red Gate
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Anu Deshpande



Joined: 20 Apr 2009
Posts: 683
Location: Cambridge

PostPosted: Fri Mar 11, 2011 3:16 pm    Post subject: Reply with quote

Apologies for the inconvenience caused.

We would like to log a support call to investigate this issue further and we need your email address for that.

Can you please email support@red-gate.com with link of this forum post in subject? And also mark it to my attention my name is 'Anu'.

And we can carry forward from there?
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Anuradha Deshpande
Product Support
Redgate Software Ltd.
E-mail: support@red-gate.com
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