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License reverting to trial

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eilandd



Joined: 19 Mar 2007
Posts: 31

PostPosted: Wed Jul 14, 2010 1:37 pm    Post subject: License reverting to trial Reply with quote

We are running SQL Response 1.3.0.58. On 2 occasions, after we went through the license activation process, the message 'Trial period has expired' has been presented and all monitoring stopped. Meaning we have activated the license for our servers twice. After each activation we received no license messages until the expired message. We are using a bundle license. Any help would be appreciated.
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priyasinha



Joined: 03 Jan 2007
Posts: 531

PostPosted: Thu Jul 15, 2010 1:18 pm    Post subject: Reply with quote

Hi,

Apologies for the issue you are facing. Please email your license keys to support@red-gate.com and then we can verify if activation has come through to the our licensing server or not.

Thanks,
Priya
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