Brian Harris

Brian Harris is a technical author who has been attempting to make software more comprehensible to the average person on the street for almost ten years. He has been at Red Gate since April 2007. In a previous life he'd rather forget, he was once an English teacher, having graduated from Oxford University with a degree in English literature during the last recession, with no clue what to do with the rest of his life.

15 May 2009
15 May 2009

What can Software Designers Learn from Video Games? Part 2

Developers of software that is used in the office need to be aware of what Games Developers are doing to make the learning of games intuitive. Games don't require you to read a manual or engage in training. Maybe Office software should inveigle the users into a gentle pedagogical experience so that they fully exploit the potential of the software without having to read screeds of instructions. The only question is how....… Read more
17 September 2008
17 September 2008

SQL Response: Choosing Our Words Carefully

Historically, the profession of "technical author" emerged from the nascent aerospace and technology industries following the war, and brought with it a military-style rigidity of approach to standards and formality. But documenting (and putting words into) software in 2008 is very different from documenting the wiring of a cockpit in a fighter jet in 1952; perhaps we need to relax more... and be more like Google.… Read more
16 September 2008
16 September 2008

Chrome Browser: A Novel Approach to Language

As a Technical Author, one of the most important tasks that you face is to make the language of applications as obvious, intuitive and accessible as possible. Google's approach to language attempts to do this AND to reflect its overall ethos - that it's homely and easy and accessible to all. Brian is pondering whether this is a general trend, and how he can apply it.… Read more