20 May 2009
20 May 2009

The Strategic Vision

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To the huddled masses of men it was as if the God of war himself had stage-managed the scene. As the thunder of the guns died away, a light breeze suddenly sprang up and began to carry away the clouds of smoke obscuring the battlefield, revealing the massed ranks of Pickett’s legions as they marched … Read more
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27 April 2009
27 April 2009

The Defaced Masterpiece

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‘I asked for a ****ing big button! Where the **** is my big button?!?’ thundered my CEO, his face shifting seamlessly from its usual pale and unhealthy complexion to an alarming red. The atmosphere in the office changed abruptly; we scrambled back to our desks and, as one, focussed our attention rigidly on our screens. … Read more
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15 April 2009
15 April 2009

False Economies

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A couple of years ago, the small dot com company I work for embarked on a cost-cutting drive. In light of the company’s commitment to the highest coding standards in their products, it was decided that a proper customer services department was a superfluous luxury, and they abandoned all efforts to establish one. Instead, our … Read more
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