Rachel Potts

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26 March 2010
26 March 2010

Help yourself (if you like)

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At Red Gate we enjoy talking to our customers. Really! If you’ve read recent blog posts by members of some of our customer-facing teams, you’ll have spotted the pleasure they take in their work. In case you missed those posts, here they are: From our Finance team: Finance: Friends, not foes! From our reception desk: … Read more
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14 April 2009
14 April 2009

Designing help from the inside out

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Red Gate is all about ingeniously simple tools. What does all this mean to those of us involved in making sure our users have all the information they need to be able to use these tools? To begin with, what it definitely doesn’t mean is that we expect our users to read a manual or … Read more
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