Roger Hart Windows Phone 8, possible tablets and what the latest update might mean Microsoft have just announced an update to Windows Phone 8. As one of the five, maybe six people who actually... 14 October 2013 3 min read
Roger Hart Pebbles and Gears and market share – what’s up with smart watches? To nobody’s enormous surprise, I’ve spent a chunk of this morning bickering on Twitter. In this case, largely in the... 05 September 2013 5 min read
Roger Hart Another Marketing Conference, part two – the afternoon In my previous post, I’ve covered the morning sessions at AMC2012. Here’s the rest of the write-up. I’ve skipped Charles... 22 October 2012 7 min read
Roger Hart Tron: Legacy, 3D goggles, and embedded UA The 3D edition of Tron: Legacy opens with embedded user assistance. The film starts with an iconic white-on-black command-prompt message... 21 December 2010 3 min read
Roger Hart Stop using Paper.li Or at least find a way to use it right. Last week, a blog I read went off on a... 08 November 2010 7 min read
Roger Hart Lorem ipsum, 18th century novels, and a new Red Gate website I came across three things a while back that made me smile: Nation Shudders At Large Block Of Uninterrupted Text... 27 October 2010 5 min read
Roger Hart Pub banter – content strategy at the ballot box? Last night, I was challenged to explain (and defend) content strategy. Three sheets to the wind after a pub quiz,... 14 May 2010 2 min read
Roger Hart Video games, content strategy, and failure – oh my. Last night was the CS London group’s event Content Strategy, Manhattan Style. Yes, it’s a terrible title, feeling like a... 14 April 2010 5 min read
Roger Hart Ad-hoc taxonomy: owning the chess set doesn’t mean you decide how the little horsey moves There was one of those little laugh-or-cry moments recently when I heard an anecdote about content strategy failings at a... 17 March 2010 3 min read
Roger Hart Kill a tree, save your website? Content strategy in action, part III A lot has been written about how driving content strategy from within an organisation is hard. And that’s true. Red... 19 February 2010 4 min read
Roger Hart On the etiquette of flashing: support sites and Flash interfaces don’t mix The discipline of theodicy is a branch of theology and philosophy. It attempts to reconcile various belief systems with the... 04 January 2010 6 min read
Roger Hart What if bad documentation gets there first? I read an interesting blog snippet a while ago about information visualizations and their capacity to set change our view... 23 November 2009 3 min read
Roger Hart Throwing a Windows 7 launch party – stealth user assistance? Ironic or unironic, the Windows 7 launch party video has been roundly mocked, for smugness, sentimentality, pageant diversity, and the... 12 November 2009 4 min read
Roger Hart Continuous Integration with SQL Toolbelt Sometimes, you wish you had a tool to run a software development process exactly the way you need it to... 23 July 2009 17 min read
Roger Hart Words like things <p>Did anybody go to the Information Design Conference last week? If not, you missed a fascinating presentation by <a href=”http://www.infodesign.org.uk/2009-conference/speakers/wong.php”>Michèle... 09 April 2009 5 min read
Roger Hart Video for user assistance, a few questions Working on SQL Compare 8, I spent some time thinking about video. It’s a bit different, it’s fun, and it’s... 24 March 2009 5 min read
Roger Hart Good Wow / Bad Wow – The SQL Compare Development Process Roger points out the difference between a good 'Wow!' and a bad 'Wow!', when uttered by users trying to find... 13 January 2009 4 min read