4 October 2017
4 October 2017

Alert Inbox Grouping Preview in SQL Monitor

The SQL Monitor team are hard at work, improving how you manage your alerts.  We’re currently researching whether the ability to see similar alerts grouped together (akin to the threaded email view you see in Gmail or Outlook) might address the common problems we hear on research calls, and on the SQL Monitor UserVoice page.

The current Alert Inbox

What are we trying to solve?

The current Inbox has served us well, but we recognize that a chronological view isn’t always the best way to see what’s happening on your estate. It also doesn’t scale very well for an enterprise with 100s or even 1,000s of servers. During our research, we’ve heard some of the following problems:

“I can’t see how many things I really need to deal with – for example, I have 50 Long Running Query results, 49 of which are for the same stored procedure.”

“What’s common between these alerts? I need to click through all the alerts to see if anything’s new or important.”

“I want to see what’s happened at a glance.”

“I’m worried that I might miss that one really important alert in a sea of other alerts.”

At this point I want to say a big thank you to everyone who takes part in our user calls. Your expertise and input is fundamental to how we improve your product.

Grouped Inbox Preview

Our hardworking User Experience specialists and engineers have created a preview in 7.1.6 that we think addresses some of these issues:

Grouped Alert Inbox Preview

If we take the top line as an example, it shows that we have a single Long Running Query that has produced 29 alerts. When clicked it will show you the occurrences of this particular query – in future versions, we also want to show the query fragment and any other related data. We’d love to get your suggestions on what information you’d like to see here, so please get in touch.

Design for the Long Running Query group detail

By grouping the alerts in this way, we aim to show you patterns across your estate rather than a wall of noise.

Don’t worry – the current chronological view isn’t going anywhere. We recognize there’s a place and time for both views, and sometimes you need to look at the pattern and order that those Long Running Query and Blocking Process alerts arrive in too.

Tell us what you think

We’re really excited about the changes we’re making to help you manage your alert inbox, but we want to hear what you think.

You can try out the preview by visiting our live online demo, or you can upgrade to 7.1.6 by going to your Alert Inbox and clicking the Try the Preview button:

If you have any feedback on the preview and current designs, or are interested in being involved in our alerting research, please get in touch with us.

 

Tools in this post

SQL Monitor

SQL Monitor is a SQL server monitoring tool that transforms the way you look at your database. It cuts your daily check to minutes, with a web-based overview of all your SQL Servers.

Find out more

Share this post.

Share on FacebookShare on Google+Share on LinkedInTweet about this on Twitter

You may also like

  • Webinar

    How HaynesPro are driving up database development standards

    In this webinar, HaynesPro Team Leader DBA, Thailo van Ree will discuss with Microsoft MVP, Grant Fritchey, how his company has streamlined workflows, reduced setbacks and problems during deployments, and fixed the development process with the help of Redgate tools.

  • Webinar

    Database DevOps for DBAs: from provisioning to monitoring

    In this webinar, Redgate Product Manager and former financial services DBA Richard Macaskill, and Data Platform MVP Grant Fritchey, explore two key stages within the Database DevOps Process, provisioning and monitoring, and share best practices for DBAs to ensure DevOps success.

  • Article

    Using SQL Monitor with SCOM

    In my last blog post, I talked about how to get SQL Monitor to send alerts to Slack and how to send SNMP Traps. It’s easy to make SQL Monitor send SNMP traps, but SCOM is more challenging than most management tools to configure to receive these traps. This walkthrough shows how to configure SCOM

  • Webinar

    Extending DevOps to the database: branching and merging

    Join our webinar to learn how Redgate’s Database DevOps solution works to improve your database development and deployment processes. With a focus on branching and merging, we’ll show how Redgate tools plug into Visual Studio Team Services (VSTS) to enable the build, test and deployment of your database changes.

  • University

    Take the SQL Monitor course

    This course takes you from installation and configuration, all the way up to getting the most out of the advanced features in SQL Monitor to help you proactively monitor your SQL Server estate. Learn how to explore in-depth issues in your environment, run an analysis, manage alerts, create custom metrics, and more.

  • Forums

    SQL Monitor Forum

    Real-time SQL Server performance monitoring, with alerts and diagnostics