Redgate is looking for a Credit Control Administrator to support the Invoicing and Payments Team to provide outstanding customer purchasing and payment services.
Reporting to the Invoicing and Payments Manager, you will manage your own Credit Control region where you will be responsible for contacting customers regarding overdue payments, agreeing payment terms, updating records, providing expert advice on payment methods and systems, liaising with our sales team and measuring your own performance.
You’ll also be responsible for order and payment processing, updating the Sales Ledger, email allocation, answering customer queries by phone or email and providing support to your colleagues in Finance and the UK and US Sales teams. So a penchant for administration tasks is a must.
Our customers are important to us and you’ll need to care about helping customers as much as we do. You’ll need to be able to demonstrate strong customer and administration experience and to have the ability to adopt the Redgate Credit Controller best practices. Great attention to detail and strong communication is essential for this role, as you will be dealing with customers daily and communicating across boundaries, divisions and countries.
The Invoicing and Payments Team thrives on providing our customers with ingeniously simple solutions when it comes to purchasing or submitting payments for our products. Within this role, you’ll work closely with your colleagues to deliver simple purchasing processes, tailored payment solutions and expert advice to our customers, whilst ensuring our systems and team are well supported.
To learn more about what it’s like to work at Redgate, take a look at our blog.
To apply, simply upload your CV and covering letter or get in touch if you’d like to talk to us first.
We’re currently experimenting with the idea of setting up a term-time team. If you’re interested in the above role and like the idea of working term time only, send us an email: firstname.lastname@example.org.
You can also read our blog to find out more about Redgate’s search for a term-time team.
This is our typical recruitment process, though for some roles it might be a bit different.
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