Credit Control Administrator

Redgate is looking for a Credit Control Administrator to support the Invoicing and Payments Team to provide outstanding customer purchasing and payment services.

 

Reporting to the Invoicing and Payments Manager, you will manage your own Credit Control region where you will be responsible for contacting customers regarding overdue payments, agreeing payment terms, updating records, providing expert advice on payment methods and systems, liaising with our sales team and measuring your own performance.

 

You’ll also be responsible for order and payment processing, updating the Sales Ledger, email allocation, answering customer queries by phone or email and providing support to your colleagues in Finance and the UK and US Sales teams. So a penchant for administration tasks is a must.

 

Our customers are important to us and you’ll need to care about helping customers as much as we do. You’ll need to be able to demonstrate strong customer and administration experience and to have the ability to adopt the Redgate Credit Controller best practices. Great attention to detail and strong communication is essential for this role, as you will be dealing with customers daily and communicating across boundaries, divisions and countries.

 

The Invoicing and Payments Team thrives on providing our customers with ingeniously simple solutions when it comes to purchasing or submitting payments for our products. Within this role, you’ll work closely with your colleagues to deliver simple purchasing processes, tailored payment solutions and expert advice to our customers, whilst ensuring our systems and team are well supported.

 

To learn more about what it’s like to work at Redgate, take a look at our blog.

 

To apply, simply upload your CV and covering letter or get in touch if you’d like to talk to us first.

What makes you Redgate’s next Credit Control Administrator?

  • You have experience of working in administration and/or customer service and pay great attention to detail.
  • You’ve got great IT skills and a strong working knowledge of MS Outlook, Excel and Word.
  • You have excellent communication and collaboration skills.
  • You’re adaptable and can absorb the Redgate culture.
  • You’re a strong team player.
  • You care deeply about customers.
  • You’re comfortable with transparency and a feedback culture.
  • You’re friendly and confident on the phone.
  • You’re able to prioritise your own work and use your own initiative.

What would really help?

  • Previous experience working with Sage 200 or CRM systems would be a significant advantage.
  • You’ve worked well in a small team before.

What’s the package?

  • A great benefits package.
  • You’ll work about 40 hours a week, Monday to Thursday 8-5pm and 6pm on selected Fridays
  • Salary is £18,500-£24,000, depending on experience.
  • Start as soon as possible
Apply for this job now

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How to apply

Apply below with a CV and covering letter.

Apply for this job now

We use a third-party recruitment system. Take a look at our privacy policy to find out how your data is looked after.

Do you want to work term time only?

We’re currently experimenting with the idea of setting up a term-time team. If you’re interested in the above role and like the idea of working term time only, send us an email: termtimeteam@red-gate.com.

You can also read our blog to find out more about Redgate’s search for a term-time team.

The Redgate Recruitment process

Step 1

Step 1. Application

Step one is your application. So write a letter and upload it on the page for the job you’re interested in. Tell us about yourself, your skills and experience, and talk about why you’d like to work at Redgate. Include a CV, or a link to your LinkedIn page, and if you'd like to show some of your work, attach your portfolio or point us to Stack Overflow or GitHub.

Step 2

Step 2. Assessment

We’ll acknowledge your application straight away, review it and keep you updated on your progress. We might also email an assessment to complete, or invite you for a brief telephone interview. If we don’t think you’re suitable, we’ll inform you – and tell you why. We won’t let you down, we’ll try and help you.

Step 3

Step 3. 1st Interview

Step three is an interview in our Cambridge office. We’ll talk about your work history, your covering letter or video, and any assessments you’ve completed. You might also be asked to do some work-based tests and, if you’re applying for a technical role, expect technical questions – we love talking tech.

Step 4

Step 4. 2nd Interview

The second interview typically lasts two hours. You’ll be talking to different people, you may well meet people you’ll be working with, and we’ll allow time for you to ask questions. We don’t have a dress code at Redgate, by the way, so dress in whatever makes you comfortable.

Step 1

Step 5. Offer

If we think you’d be great at Redgate, we’ll make an offer and iron out any details like relocation issues. If we don’t think you’ll fit in right away, we’ll tell you why. Some people have taken our advice, boned up their knowledge and come back a year later and got a job. It helps.

This is our typical recruitment process, though for some roles it might be a bit different.

Find out more

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I can’t believe I’ve found it.”