Frequently asked questions

Does SQL Backup Pro support all versions of Microsoft SQL Server?

SQL Backup Pro works with SQL Server 2008 R2, 2008, 2005 and 2000 databases.

Does the SQL Backup Pro GUI need to be installed on the same machine as SQL Server?

No. If you have a professional license, you can register servers and run a backup or a restore remotely.

I have SQL Backup 5.4. What does the file format change in version 6 mean for me?

A file format change has been made in SQL Backup Pro 6. The file extension has not changed and remains .sqb. The file format has changed as a part of the enhancement and bug fix work in the 6 release. The file format change also includes some forwards-compatibility capabilities, reducing the need for file format changes in the future. Alerts will appear in the GUI to notify you of the file format change when relevant.

SQL Backup Pro 6 is backwards-compatible. If you are restoring a backup file created with SQL Backup 5.4 or earlier to a server with SQL Backup Pro 6 installed, SQL Backup Pro 6 will be able to read both file formats. If you are restoring from a server with SQL Backup Pro 6 installed to a server with SQL Backup 5.4 or earlier installed, we recommend you first upgrade the target server. If you are unable to do this for any reason, you will need to use a new file converter utility (SQL Backup File Converter). This is available from the Tools > Utilities menu in SQL Backup Pro 6's GUI or as a standalone program ("SQLConverterGUI.exe"). Alternatively, a command-line version of the converter is provided ("SQBConverter.exe"). This converter will convert from the new file format to the old one (as well as to native MTF format). Please note the "sqb2mtf.exe" converter has also been updated to support the new file format.

For more information about how to manage the file format change, please see File format change in v6

Can I monitor activities across servers and across time zones?

Yes. The interactive timeline in SQL Backup Pro's GUI can be browsed per server by clicking on the left-hand bar to view activities for each registered server. Tabs at the top of the timeline pane also display location and time zone for each registered SQL Server. You can click between tabs to view past, present, and future activities for different locations or time zones.

Is SQL Backup Pro safe to use?

Yes. Microsoft SQL Server provides standard interfaces to third-party software vendors to perform backups and restores. Most storage software uses this interface to perform database backups and restores (e.g. your tape storage software). SQL Backup Pro uses exactly the same interfaces. It does not use any unpublished features or APIs.

We have thoroughly tested SQL Backup Pro, both in-house and through public testing programs. We have also tested on multi-processor machines writing over multiple disks. In addition, SQL Backup Pro has undergone an independent security assessment to ensure that it is safe to use.

What is the compression ratio like?

The achievable compression ratio is largely dependent upon the type of data in the database. Our testing indicates compression ratios between 50 and 95%. SQL Backup Pro supports four compression levels. Compression level four aims for maximum compression. A Compression Analyzer is also provided; this samples data so that you can determine the best compression for your backup requirements.

Will my backups take less time?

Yes, you should see an increase in performance of 10–90%, depending on your machine. This increase in performance is related to compression and our highly optimized I/O algorithms.

Will restoring my database from a SQL Backup Pro backup take less time?

Yes, for the same reasons that backups take less time.

What if I have clustered servers?

SQL Backup Pro contains a cluster-aware installation mechanism that will automatically detect cluster installations while installing SQL Backup Pro. You can also do this by running SQBServerSetup.exe on one node and installing SQL Backup Pro manually. Alternatively, this can also be done via a menu in the GUI. SQL Backup Pro can then be activated by running LicenseActivation.exe on any node in the clusters.

Can I create backup jobs and report across my enterprise?

Yes. SQL Backup Pro is scalable to enterprise level with enterprise-wide configuration support, monitoring and reporting. SQL Backup Pro also integrates with Microsoft SQL Server Reporting Services.

Does SQL Backup Pro offer object level recovery?

SQL Object Level Recovery Pro is now available in SQL Backup Pro. It is also possible to perform Row Level Restore with SQL Backup Pro and SQL Data Compare Pro.

Can I convert between SQL Backup file formats and SQL Server native backup file format (.mtf)?

Yes. We provide a freely distributable application that converts between the two formats: (SQBConverter.exe). More information about converting between the two formats can be found in the relevant Support area.

Does SQL Backup Pro support log shipping?

Yes. SQL Backup Pro provides an intuitive interface to help you set up log shipping jobs. Log shipping is also 'self-healing' in version 6 of SQL Backup Pro, so your log shipping activities are better protected against flaky networks. For more information, please see Features.

Does SQL Backup Pro support FILESTREAM storage?

Yes, SQL Backup Pro does support FILESTREAM storage.

Can I convert existing maintenance plans created with SQL Server 2000 and SQL Server 2005 to use the functionality of SQL Backup Pro?

Yes. We ship a Maintenance Plan Conversion Wizard with SQL Backup v5.3 and later. You can launch the wizard by running the file SQBMaintPlanConv.exe; this file is located in your SQL Backup Pro folder.

Why have I not received an activation response when activating my software via email?

The activation server looks for the XML data in the activation request. HTML formatted emails make it difficult for the activation server to locate the activation request in the message and, when it's not found, the server simply gives up and discards the email. To prevent this, always ensure that activation requests via email are in plain-text format rather than HTML.

How much will it cost me to upgrade to the latest version?

To find out how much it will cost to upgrade to the latest version, please see our page about upgrading.

What is the latest version and how do I download it?

The latest version is SQL Backup Pro 6.4.

If you are a new user, you can download the products after choosing which ones you would like to try, and filling in a short form.

If you are a current customer, you can upgrade to the latest version by choosing Check for updates in the Help menu of the product. If you are using version 5 or earlier and have paid for upgrades, you can obtain a free upgrade to version 6 from our Upgrade Center. If you are using version 5 or earlier and have not paid for upgrades, you can still use version 6 through a free 14-day trial. Please note that if you trial and activate version 6, you will replace version 5. We therefore recommend that you trial version 6 on a test server before choosing to purchase a full upgrade of version 6.

Please note that SQL Backup Standard version 4 customers who have a valid support and upgrades package will be able to upgrade to SQL Backup Pro 6 in the Upgrade Center. If you do not have a valid support and upgrades package and would like to upgrade, please see our information about upgrades. If you have any questions regarding your upgrade from SQL Backup Standard version 4, please contact us and we will be pleased to help.

I have downloaded and installed the latest version but don't want to upgrade. How can I revert to my previous version?

This is possible. Please contact us for further information.

I haven't completed my evaluation and would like to extend my trial period. How can I do this?

Again, this is possible. Please contact us for further information.

Do you charge per server or per processor?

At Red Gate we believe in keeping things simple for our customers. We understand that per processor licensing is more complicated for our customers, and it means we spend more time administering the licenses and less time developing software. We therefore have a simple, per server pricing and licensing model. You only need one license per server even if you have more than one instance of SQL Server running and even if you have a multiprocessor server. If you are using virtualization to run several instances of Windows on a single physical machine you need one license per virtual machine.

By visiting the relevant licensing page on this website, you can read full license details.

Pricing
from $295
SQL Backup Pro is licensed and priced per server, with volume discounts available.

Got a question?
SQL Backup Pro 7 EAP

Try the early access builds of our upcoming release of SQL Backup Pro 7.

Read more …
SQL DBA Bundle
SQL DBA BundleHigh-performance SQL Server DBA tools to save you time and budget.


Contains:

Find out more:

Awards
Gold Editors Best Backup and Recovery Software Product Gold Community Choice Backup and Recovery Software Product