{"id":585,"date":"2009-05-27T00:00:00","date_gmt":"2009-05-27T00:00:00","guid":{"rendered":"https:\/\/test.simple-talk.com\/uncategorized\/the-book-confessions-of-an-it-manager\/"},"modified":"2016-07-28T10:41:55","modified_gmt":"2016-07-28T10:41:55","slug":"the-book-confessions-of-an-it-manager","status":"publish","type":"post","link":"https:\/\/www.red-gate.com\/simple-talk\/opinion\/opinion-pieces\/the-book-confessions-of-an-it-manager\/","title":{"rendered":"The Book &#8216;Confessions of an IT Manager&#8217;"},"content":{"rendered":"<div id=\"pretty\">\n<p class=\"start\">As I write these words, I look with amazement at a very smart-looking 305-page book; the 2nd Edition of The Confessions of an IT Manager, the complete collection of &#8216;Opinion-pieces&#8217;, both articles and blogs, &#160;first written for <strong>Simple-Talk<\/strong> and <strong>Business of Software<\/strong> over a period of three and a half years. <\/p>\n<p><img loading=\"lazy\" decoding=\"async\" height=\"286\" src=\"https:\/\/www.red-gate.com\/simple-talk\/wp-content\/uploads\/imported\/718-DevilPhil.jpg\" width=\"260\" class=\"float-right\" alt=\"718-DevilPhil.jpg\" \/><\/p>\n<p>Whenever anyone accuses me of not being a real person, it takes me by surprise. What else could I be: A committee like Shakespeare? The ubiquitous Al in &#8216;et al&#8217; of scientific papers? No. I just have to use a nom de plume for my writings, but I still feel as real as anyone else who has used a different name for their literary output. After all, Mark Twain or Lewis Carroll both felt that when they banged their finger with a hammer, it hurt. They didn&#8217;t consider themselves at all fictional. I have to use a nom de plume for two reasons: Firstly, the publication of amusing reminiscences of life in the workplace is usually seen as a negative point on a CV, especially if one is taking a rather satirical view of one&#8217;s colleagues&#8217; morals and abilities. Secondly, I would hate anyone to mistakenly identify themselves or a colleague in one of the characters from my stories. I aim to make general points about the bizarre working lives of IT people, not to make hurtful remarks about individuals, or to attack people who can&#8217;t fight back.. The&#160;Individual characters are all entirely fictional participants in the stories.<\/p>\n<p>Having made that clear, I have to make a small confession. Phil Factor is, in a subtle way, a different person from me, his creator. In a sense, he soon took on a life of his own that is quite distinct from mine. He escaped from me: Phil&#8217;s reminiscences&#160; are&#160;autobiographical,&#160;because I find it very difficult to write fiction,&#160;but they are&#160;stocked with fictional characters and disguised locations. Phil&#8217;s independent streak is so strong that he soon struck out on his own and became his own man. We all now speak of him as if he has taken on a separate existence. Like me, Phil is a comical figure in that he, like most people who are working in IT, cannot really understand what is going on around him. We work in an insubstantial universe of shifting realities, where certainties turn out to be illusion. Phil shares quite a lot with Conan Doyle&#8217;s hilarious creation &#8216;Brigadier Gerard&#8217; whose autobiographical adventures are based on his quite false premise that he is a great and admired figure rather than a buffoon who causes chaos wherever he goes. Conan Doyle&#8217;s brilliant twist to the stories is that one ends up realizing Brigadier Gerard&#8217;s essential nobility. I hope that Phil shows the same virtues. He is a cynic and a survivor, but he is strongly guided by his conscience..<\/p>\n<p>Although Phil is recognizably British, the single most important inspiration for this long series of articles is not a British book, but Mell Lazarus&#8217; brilliant American novel &#8216;The Boss is Crazy Too&#8217;. This was based loosely on his experiences, early in his career, as an apprentice cartoonist working for Al Capp and his brother Elliott Caplin at their Toby Press, which published a range of comics such as Shmoo. He is now famous as the creator of the &#8216;Miss Peach&#8217; and &#8216;Momma&#8217; comic strips. For some reason, his experiences resonate with my own experiences of work in IT. There is a lot in common with all office work, and it transcends national boundaries and language. My other inspirations amongst American authors are are Philip K Dick, Don Marquis and Dorothy Parker , but also a brace of British comic writers such as Stella Gibbons, Auberon Waugh, Evelyn Waugh, P G Wodehouse, A A Milne, G K Chesterton and A P Herbert. Stylistically, my greatest influence is an Italian writer who didn&#8217;t even write in English: Giovanni Guareschi. .<\/p>\n<p>Why should you read the book? It is because it is written for anyone who struggles to find the comic aspects of working in IT. You will find that almost every story and article in the book has a subtext, a hidden message: they are constructed like fables. The stories start with a theme, such as the way that we misunderstand our real role within an organization, and then I bring my own experiences to illustrate that theme. I see the book more as a textbook on how to survive in IT, and how to thoroughly enjoy the experience. If you have already achieved that goal, then you do not need the book, but you will still find it amusing to read, I hope. If you haven&#8217;t, then read it carefully, for Phil, though absurd, opinionated and gullible, is a cunning and tough character who disguises the medicine of sage advice, gleaned from others over the years, in a sugar coated pill of humour..<\/p>\n<h1>The Contents<\/h1>\n<ul>\n<li>\n<div class=\"leftcol\">Contents<\/div>\n<div class=\"rightcol\">3<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Introduction<\/div>\n<div class=\"rightcol\">7<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Foreword<\/div>\n<div class=\"rightcol\">9<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The DBA&#8217;s Demise &#8211; a recitation<\/div>\n<div class=\"rightcol\">10<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Section I: On Learning to Love your Manager<\/div>\n<div class=\"rightcol\">12<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Training Your IT Manager<\/div>\n<div class=\"rightcol\">13<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Septic Tank<\/div>\n<div class=\"rightcol\">19<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Yancey Men<\/div>\n<div class=\"rightcol\">23<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Bunnikins!<\/div>\n<div class=\"rightcol\">29<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Betting on Promotion<\/div>\n<div class=\"rightcol\">35<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">How to Prevent Initiatives<\/div>\n<div class=\"rightcol\">39<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Irregular verbs for IT managers<\/div>\n<div class=\"rightcol\">45<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Phrases with which to discourage ideas<\/div>\n<div class=\"rightcol\">47<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Initiating a project with a Strategy one-pager<\/div>\n<div class=\"rightcol\">51<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Looking Busy<\/div>\n<div class=\"rightcol\">55<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Doing things &#8211; The Manual<\/div>\n<div class=\"rightcol\">59<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Incident of &#8216;The Two Johns&#8217; &#8211; an IT Manager confesses<\/div>\n<div class=\"rightcol\">61<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Section II: The Strange Business of Software<\/div>\n<div class=\"rightcol\">64<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Going It Alone<\/div>\n<div class=\"rightcol\">65<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Walrus and the Manager<\/div>\n<div class=\"rightcol\">69<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Click-A-Crematorium<\/div>\n<div class=\"rightcol\">75<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">A Chilling Prophecy<\/div>\n<div class=\"rightcol\">79<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Talking Technical<\/div>\n<div class=\"rightcol\">81<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Diary of a Microsoft Marketing Man<\/div>\n<div class=\"rightcol\">85<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Microsoft Boy announces his School Homework<\/div>\n<div class=\"rightcol\">87<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The March of Technology<\/div>\n<div class=\"rightcol\">91<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Clinging to the Flotsam. A Survivor&#8217;s Tale<\/div>\n<div class=\"rightcol\">97<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Section III: Software Projects: the Good, the Bad and the Pitiful<\/div>\n<div class=\"rightcol\">100<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Secrets of successful IT projects<\/div>\n<div class=\"rightcol\">101<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Confessions of an IT Strategist<\/div>\n<div class=\"rightcol\">109<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Technically Minded Subclass and the Fog of Misperception<\/div>\n<div class=\"rightcol\">113<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Data Dialog<\/div>\n<div class=\"rightcol\">117<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Joy of NAD<\/div>\n<div class=\"rightcol\">121<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Smoke and Mirrors<\/div>\n<div class=\"rightcol\">127<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Acronym Playpen<\/div>\n<div class=\"rightcol\">131<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Writing on the Wall<\/div>\n<div class=\"rightcol\">135<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Ghost in the Machine<\/div>\n<div class=\"rightcol\">139<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Sticking Page-Down-Key Incident<\/div>\n<div class=\"rightcol\">145<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Escape from Developer Hell<\/div>\n<div class=\"rightcol\">149<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Time Bomb<\/div>\n<div class=\"rightcol\">153<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">On the Trail with the Cowboy Coders<\/div>\n<div class=\"rightcol\">159<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">When the Fever is Over, and one&#8217;s Work is done<\/div>\n<div class=\"rightcol\">163<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Section IV: Hiring, Firing and other acts of Villainy<\/div>\n<div class=\"rightcol\">174<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Bogus resumes and unblushing lies: navigating the database hiring waters<\/div>\n<div class=\"rightcol\">175<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">IT Agencies and the Devil<\/div>\n<div class=\"rightcol\">181<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Stepford Geeks<\/div>\n<div class=\"rightcol\">187<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Terror of Technical Tests<\/div>\n<div class=\"rightcol\">191<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Interview with the Psychometric Test<\/div>\n<div class=\"rightcol\">193<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Brown Shoes Don&#8217;t Make It<\/div>\n<div class=\"rightcol\">195<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Technical Interviews and Tests Have Got to Stop!<\/div>\n<div class=\"rightcol\">199<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Two stops short of Dagenham<\/div>\n<div class=\"rightcol\">203<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The March of Time<\/div>\n<div class=\"rightcol\">207<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Fired With Enthusiasm<\/div>\n<div class=\"rightcol\">209<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Whipping Boy<\/div>\n<div class=\"rightcol\">213<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Hens that Crow<\/div>\n<div class=\"rightcol\">219<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The New Man<\/div>\n<div class=\"rightcol\">223<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Section V: What If &#8230;?<\/div>\n<div class=\"rightcol\">228<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Had IT been responsible for the Creation<\/div>\n<div class=\"rightcol\">229<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Had offshoring been responsible for Hamlet<\/div>\n<div class=\"rightcol\">233<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Had Tennyson been a Technical Author<\/div>\n<div class=\"rightcol\">239<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Had God been a Technical Author<\/div>\n<div class=\"rightcol\">241<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Had the Sistine Chapel been Created by Committee<\/div>\n<div class=\"rightcol\">243<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Captain Codd and the Simple Proposition<\/div>\n<div class=\"rightcol\">249<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Section VI: Hiccoughs in the Working Day<\/div>\n<div class=\"rightcol\">254<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">I could do it in my Sleep<\/div>\n<div class=\"rightcol\">255<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Pub Lunch and Programming<\/div>\n<div class=\"rightcol\">259<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">At half-past three, it&#8217;s time for tea<\/div>\n<div class=\"rightcol\">261<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Cha: Tea-drinking for IT Developers<\/div>\n<div class=\"rightcol\">265<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Survival Tips for PowerPoint Boredom<\/div>\n<div class=\"rightcol\">269<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Joy of IT Meetings<\/div>\n<div class=\"rightcol\">275<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Why do we call them &#8216;Bugs&#8217;?<\/div>\n<div class=\"rightcol\">279<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Ballad of the Tuple Relation<\/div>\n<div class=\"rightcol\">281<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Common Law, and the Need for Restraint<\/div>\n<div class=\"rightcol\">283<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Phil Factor on the Law<\/div>\n<div class=\"rightcol\">287<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Santa&#8217;s SLA<\/div>\n<div class=\"rightcol\">291<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">Tomorrow will be our Dancing Day<\/div>\n<div class=\"rightcol\">295<\/div>\n<\/li>\n<li>\n<div class=\"leftcol\">The Data Center that Exploded: A Halloween Tale<\/div>\n<div class=\"rightcol\">301<\/div>\n<\/li>\n<\/ul>\n<p class=\"note\">The Ebook of the second edition of Phil factor&#8217;s &#8216;Confessions of an IT Manager&#8217; is available <a href=\"http:\/\/www.red-gate.com\/products\/ants_performance_profiler\/boost_app_performance_ebook7.htm#ebook_button\">from here<\/a> and the printed version is available to buy <a href=\"http:\/\/www.amazon.com\/Confessions-Manager-Phil-Factor\/dp\/1906434190\/\">from Amazon.<\/a><\/p>\n<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>For three and a half years, the &#8216;Confessions of an IT Manager&#8217;, by Phil Factor, have been a distinctive part of Simple-Talk&#8217;s output. Now compiled into a 300 page book, they form a unique commentary of the comic, and someties bizarre, nature of a career in IT.&hellip;<\/p>\n","protected":false},"author":154613,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[30],"tags":[4178,4953,4239,4144,4148,4357],"coauthors":[],"class_list":["post-585","post","type-post","status-publish","format-standard","hentry","category-opinion-pieces","tag-bi","tag-confessions-of-an-it-manager","tag-free-ebook","tag-opinion","tag-opinion-pieces","tag-phil-factor"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.red-gate.com\/simple-talk\/wp-json\/wp\/v2\/posts\/585","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.red-gate.com\/simple-talk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.red-gate.com\/simple-talk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.red-gate.com\/simple-talk\/wp-json\/wp\/v2\/users\/154613"}],"replies":[{"embeddable":true,"href":"https:\/\/www.red-gate.com\/simple-talk\/wp-json\/wp\/v2\/comments?post=585"}],"version-history":[{"count":3,"href":"https:\/\/www.red-gate.com\/simple-talk\/wp-json\/wp\/v2\/posts\/585\/revisions"}],"predecessor-version":[{"id":40105,"href":"https:\/\/www.red-gate.com\/simple-talk\/wp-json\/wp\/v2\/posts\/585\/revisions\/40105"}],"wp:attachment":[{"href":"https:\/\/www.red-gate.com\/simple-talk\/wp-json\/wp\/v2\/media?parent=585"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.red-gate.com\/simple-talk\/wp-json\/wp\/v2\/categories?post=585"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.red-gate.com\/simple-talk\/wp-json\/wp\/v2\/tags?post=585"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.red-gate.com\/simple-talk\/wp-json\/wp\/v2\/coauthors?post=585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}