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Read Mail Nuisance message

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benzaa



Joined: 28 Jul 2008
Posts: 2

PostPosted: Mon Jul 28, 2008 7:56 pm    Post subject: Read Mail Nuisance message Reply with quote

We are getting a nuisance message from Aardvark:

Error in ReadMail - There are more than 50 queued messages in the Trackster mailbox.

This comes through on every 15 minute mail cycle and is annoying, to say the least.
Can this be switched off, or can the threshold be raised above 50? We have enough user tracking enough issues that there will always be more than 50 messages...

Thank you
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Brian Donahue



Joined: 23 Aug 2004
Posts: 6577

PostPosted: Thu Jul 31, 2008 4:10 pm    Post subject: Reply with quote

Hi,

Sorry to say that the 50 email limit is hard-coded:
Code:
 If lCount > 50 Then
            .POP3Close
            Err.Raise vbObjectError + 1, , "There are more than 50 queued messages in the " & m_sPOP3User & " mailbox."
        End If
Since Aardvark is no longer in development, there won't be a change made to the service to support the configuration of this variable. On the other hand, you could try shortening your Aardvark Service's service interval (HKLM\Software\Red Gate\Aardvark\Service interval REG_DWORD=<number of minutes>), this would cause the mailbox to be cleaned out more frequently.

Hope this helps!
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benzaa



Joined: 28 Jul 2008
Posts: 2

PostPosted: Tue Oct 28, 2008 8:10 pm    Post subject: Reply with quote

We have cleared the queue on this issue, however, now we are getting this message on every service interval cycle:

Error in ReadMail - Overflow
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