Troubleshooting & error messages

SQL Refactor

• Menu item grayed out [Knowledge base]
• SmartRename is greyed out [Knowledge base]
• Installer doesn't recognise that SSMS is installed [Knowledge base]
• Dependency creation in Smart Rename [Knowledge base]
• Add-in failing to load into SQL Server Management Studio on Vista [Knowledge base]
• Removing SQL Server Management Studio Integration after uninstallation [Knowledge base]
• Layout SQL Error [Knowledge base]
• Log files [Knowledge base]

all SQL products

• Application has encountered an error and needs to close [Knowledge base]
• Error message after installing SQL Toolbelt - The description for Event ID ( 1 ) in Source ( nview_info ) cannot be found. [Knowledge base]
• Login failing with "trusted SQL Server connection" error when using RunAs [Knowledge base]

all products

• Troubleshooting Check for Updates errors [Notes & articles]
• No response received for manual activation [Notes & articles]
• Licensing and activation resources [Notes & articles]
• Licensing and activation resources [Notes & articles]
• Troubleshooting licensing and activation errors [Notes & articles]
• Red Gate tools log file locations [Notes & articles]
• Some Red Gate products identified as containing a trojan by Anti-Virus software [Knowledge base]
• Product uses web help although a CHM file is available locally [Knowledge base]
• The application UI opening slowly when there is no internet access [Knowledge base]