Activating Exchange Server Archiver

Exchange Server Archiver - 3.0

Versions available: 3.0, 2.1, 1.1, 1.0

Learning Exchange Server Archiver - 3.0

Activating Exchange Server Archiver

When you download and install Exchange Server Archiver, you have a 30 day trial period in which you can evaluate the product. When your trial period expires, you are invited to purchase the product. If you need more time to evaluate the product, contact licensing@red-gate.com

When you purchase Exchange Server Archiver, you are sent an invoice that contains your serial number. You use the serial number to activate the product. If you cannot find your invoice, you can review your serial numbers at http://www.red-gate.com/myserialnumbers.

When you activate Exchange Server Archiver, the licensing and activation program sends an activation request to the Red Gate activation server, using checksums of attributes from your computer. The checksums that are sent to the activation server do not contain any details that might pose a security risk. The activation server returns an activation response and an encrypted key to unlock the software. The licensing and activation program should activate Exchange Server Archiver within a few seconds.

If you experience problems, you will be offered the option to activate manually. For example, you will need to use manual activation if:

your computer is not connected to the Internet
your network uses a proxy server that interrupts contact between the product and the Red Gate activation server
Activation should work with proxies configured in the Internet Options applet in the Windows Control Panel. However, it will not work when:
- the proxy settings specify an automatic configuration script
- the proxy requires authentication, which cannot be transparently handled by Windows
- the proxy filters out SOAP packet data or XML data
activation is unsuccessful (see Troubleshooting licensing and activation errors)

For general questions about licensing, see Licensing and activation resources.

To activate Exchange Server Archiver

On the Help menu, or in the Licensing Status dialog box, or on the trial status message, click Enter Serial Number.
The activation dialog box is displayed:
Enter your serial number.
When you have entered a valid serial number, is displayed next to the serial number box:
Click Activate.
Your activation request is sent to the Red Gate activation server.

When your activation has been confirmed, the Activation successful page is displayed:

If there is a problem with your activation request, an error dialog box is displayed. For information about activation errors and what you can do to resolve them, see Troubleshooting licensing and activation errors. Depending on the error, you may want to try manual activation.
Click Close.
You can now continue to use your product

Manual activation

Manual activation enables you to activate products when your computer does not have an Internet connection or your Internet connection does not allow SOAP requests. You will need access to another computer that does have an Internet connection.

You can use manual activation whenever the Activation Error dialog box is displayed and the Activate Manually button is available, for example:

To activate manually:

On the error dialog box, click Activate Manually.
The Activate using the Red Gate Web site dialog box is displayed:
Copy all of the activation request, and leave this dialog box open (if you close the dialog box, you may have to start again).
Alternatively you can save the activation request, for example to a location on your network or to a USB device.
On a computer that has an Internet connection, go to the Manual Activation page on the Red Gate Web site and paste the activation request into the box under Step 1.
Click Get Activation Response.
When the activation response is displayed under Step 2, copy all of it.
Alternatively you can save the activation response.
On the computer where the licensing and activation program is running, paste the activation response or if you saved it, load it from the file.
Click Finish.
The Activation successful page is displayed.
Click Close.
You can now continue to use Exchange Server Archiver.