Knowledge Base

VDI error 1010 error on log backup when no backup is available

Category: Troubleshooting & error messages
Date: 18 Sep 2009
Product: SQL Backup
When performing a log backup of a database, the following error may occur:
VDI error 1010: Failed to get the configuration from the server because the timeout interval has elapsed.
Later in the SQL Backup activity log, you will see this:
SQL error 4214: BACKUP LOG cannot be performed because there is no current database backup.

In order to perform a log backup, SQL Server requires that a valid, full backup has been completed on the database being backed up. If a full backup has been performed, the following conditions will require that another full backup be taken:

· The recovery model had been changed without taking a full backup
· A SQL maintenance plan task had changed the recovery model (reindexing can cause this)
· A backup specifying TRUNCATE_ONLY had been run on the database
· The database was detached from another server and attached to the current server