Contact support

Note that supported enquiries are only handled between 9am - 9pm, Mon to Thurs, and 9am - 6pm on Fridays (all hours are UK time).

Do you have an issue with a product you have purchased or are evaluating?

Please send an email to support@red-gate.com.

Provide us with as much information as you can when describing your issue and include details of your operating system and serial number, where applicable.

Don't forget to tell us the name and version number of your product.


Do you need extra activations?

Please complete an activation request form.


Do you require more information about a Red Gate product?

Please send an email to sales@red-gate.com.

Let us know the product you are interested in, and include any specific questions you have about that product.

Forums

Visit the Red Gate forums.

Contact us

Phone
USA / Canada: 1 866 733 4283 (toll free)
UK: 0800 169 7433 (free phone)
Rest of world: +44 (0)870 160 0037

Support enquiries
support@red-gate.com
(for evaluators and customers with support contracts)

Live support

Support & upgrades contracts

Did you know that you can get priority support with a support & upgrade contract?