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Email Alert Frequency - Feature Request

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mikewhaley



Joined: 20 Dec 2008
Posts: 7

PostPosted: Wed Dec 31, 2008 6:32 pm    Post subject: Email Alert Frequency - Feature Request Reply with quote

I am a one man shop and monitoring a number of servers. I find that the alerts can be very helpful in keeping me fighting fires when I need to. Unfortunately it stops sending the emails once it sends one. In order to keep the alerts coming I have to connect and clear the alerts to get more notifications.

That process takes me time. Could this be a setting?
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Scott Herbert



Joined: 06 Jan 2009
Posts: 11

PostPosted: Tue Jan 06, 2009 3:39 am    Post subject: Reply with quote

Seconded: please take a look at this request guys &/or gals, i'd love to know each and every time my cluster fails over etc., without having to get back into the office to clear the alerts.

I actually spent quite a while banging my head against the email configuration thinking I had done something wrong until I found related posts here in the forums.
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Ben Pinchen



Joined: 28 Dec 2006
Posts: 157
Location: Red Gate

PostPosted: Wed Jan 07, 2009 4:13 pm    Post subject: Reply with quote

Thanks for the feedback. Currently you'll have to clear the previous alert before you'll get an email notifying you of the next time the issue occurs. This was decided upon so that users aren't spammed if there is the same issue occurring frequently.

Obviously there are circumstances where it would be a lot better to have a more granular control over this frequency of emails. So I have raised this as a feature request and the developers will look into this when working on the next version. For your reference the feature request tracking code is: SSR-1377
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Scott Herbert



Joined: 06 Jan 2009
Posts: 11

PostPosted: Wed Jan 07, 2009 10:26 pm    Post subject: Reply with quote

Great news Ben, thanks.
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cehottle



Joined: 18 Nov 2009
Posts: 26

PostPosted: Wed Nov 18, 2009 7:13 pm    Post subject: Reply with quote

I would also like this to be more configurable.
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priyasinha



Joined: 03 Jan 2007
Posts: 530

PostPosted: Thu Nov 19, 2009 10:52 am    Post subject: Reply with quote

Hi,

Thanks a lot for your feedback.

We are currently working on version 2 of SQL Response and improving email configuration is high priority feature for us too. For our benefit would you please tell us bit more about your requirement. Would allowing email for all alert occurence irrespective for whether it has been cleared or not would be enough or something more than that. This will really help us design this feature.

Thanks a lot.

Regards,
Priya
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miralon_ro



Joined: 18 Feb 2010
Posts: 2

PostPosted: Mon Feb 22, 2010 9:40 am    Post subject: Reply with quote

Hello All

I agree with mikewhaley, Scott and cehottle.
I see this email configuration option like:
- default : alerting once at first time the alert occurs, as we allready have in this version
- second choise: alerting every time when the alert occurs.

And let us choose one of those options for each type of alert.
Id you guys have another idea, please share.

Thanks.
Mirela
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priyasinha



Joined: 03 Jan 2007
Posts: 530

PostPosted: Mon Feb 22, 2010 11:20 am    Post subject: Reply with quote

Thanks Mirela for your post. This feature is very high on our priority list for V 2.0.

Thanks,
Priya
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