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Valtersv
Joined: 07 May 2012
Posts: 4
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 Posted: Tue May 08, 2012 7:23 am Post subject: Cannot start profiler service |
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Hi,
We have a problem on customer test environment where we cannot start profiler service. After some time starting of service fails and logs show that there was a timeout error.
The same was done on production environment and service started successfully.
What could be the possible reason? |
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Valtersv
Joined: 07 May 2012
Posts: 4
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| Posted: Tue May 08, 2012 9:14 am Post subject: |
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Error log:
Timeout (30000 milliseconds) waiting for the ANTS Memory Profiler 7 Service service to connect. |
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Valtersv
Joined: 07 May 2012
Posts: 4
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Brian Donahue
Joined: 23 Aug 2004
Posts: 6344
Location: Red Gate Software
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| Posted: Wed May 09, 2012 11:51 am Post subject: |
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Unfortunately the log message is not useful - either the service has encountered an error or the system is just too slow to copy. I doubt the latter as the startup code for the service is pretty light.
Can you try just disabling the service? You only need it for IIS and COM+, and only when the website/application can only be started using the builtin SYSTEM account.
_________________
Brian Donahue
Technical Support
Red Gate Software Ltd.
44 (0)870 160 0037 ext 8521
US and CAN 1-866-RED GATE ext 8521 |
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