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Unable to send test email. Please check your settings

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ginacresse



Joined: 13 Oct 2011
Posts: 6

PostPosted: Mon Dec 12, 2011 6:21 pm    Post subject: Unable to send test email. Please check your settings Reply with quote

I can send alert e-mails to my e-mail address, but as soon as I try to send a test e-mail to myphone#@txt.att.net, it fails. I can send texts to my phone without problem from our e-mail system. Is there something I'm missing?
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james.billings



Joined: 16 Jun 2010
Posts: 1123
Location: My desk.

PostPosted: Tue Dec 13, 2011 9:00 pm    Post subject: Reply with quote

This should work okay - do you get any extra error information when the test fails that will give a clue as to the problem?
You mentioned it sends to your email address okay, so the most likely cause is that you need to enter your credentials. Under the server name you'll see "Mail Server requires a user name and password". If you fill those in, does it work?

The reason for this is sending to an email address within your own organisation won't require any authentication (otherwise no one outside your company could send you mail). To send to an external address though (such as att.net) it'll need some form of security - this is to avoid your server being used for spam relaying.
The reason Outlook works fine is because it's pre-authenticated with Exchange. SQL Monitor connects using SMTP instead which doesn't work in the same way.
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