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Import error: Exception from HRESULT: 0xC004AB16

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biggy140886



Joined: 05 Aug 2011
Posts: 2

PostPosted: Fri Aug 05, 2011 9:59 am    Post subject: Import error: Exception from HRESULT: 0xC004AB16 Reply with quote

HELP!!!!

can anyone translate this error for me?

Import error: Exception from HRESULT: 0xC004AB16

is the message on two failures out of 8 importing into exchange.

we have tried restarting the importer service and restarting the system. ther are NEW .pst files and we are a little baffled as to what to do next.
-the accounts are setup the same as the others in AD.
-.pST's created in the same way

im going to try running scanpst and see if that bring any joy but any assistance in the matter would be much appreciated.

thank you

Kind Regards,

Shani
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Brian Donahue



Joined: 23 Aug 2004
Posts: 6646

PostPosted: Fri Aug 05, 2011 10:54 am    Post subject: Reply with quote

Hello Shani,

You can get this rather obtuse COM error code if your PST contains a "junk email" folder. There is something special about the messages in that causes Exchange to complain about trying to import "junk" into the mailbox.
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biggy140886



Joined: 05 Aug 2011
Posts: 2

PostPosted: Fri Aug 05, 2011 11:44 am    Post subject: SOLVED! Reply with quote

Thank you for the help.

Removed the Junk Mail folder in both cases (after some filtering) and both uploaded without error.

Cheers for the Speedy response, muchos appreciated.

Kind Regards,

Shani
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