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What's the point of an EAP that expires?

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senorplankton



Joined: 15 Jul 2010
Posts: 8

PostPosted: Thu Aug 05, 2010 12:02 pm    Post subject: What's the point of an EAP that expires? Reply with quote

So, you've released an indispensible product.
I've tried the EAP, it's exactly what I need.
I get back off holiday to find it's expired and I can't reinstall the EAP, nor is it a released product.

Is it just me, or is that just plain stupid?
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David Atkinson



Joined: 05 Dec 2005
Posts: 1114
Location: Twitter: @dtabase

PostPosted: Fri Aug 06, 2010 9:34 am    Post subject: Reply with quote

Many apologies for this. The reason we put in expiry is to ensure that users are always on the most up to date versions.

This time we've dropped the ball, as we haven't updated the version before the expiry kicked in.

We'll try to rectify this as soon as possible.

David Atkinson
Product Manager
Red Gate Software
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senorplankton



Joined: 15 Jul 2010
Posts: 8

PostPosted: Fri Aug 06, 2010 10:54 am    Post subject: Reply with quote

Thanks for the quick reply, David.

Sorry if I appeared a bit fractious, but this happened right in the middle of an 'It's all gone wrong, why are these two databases different?' episode!

Any idea when the new version will be ready?
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David Atkinson



Joined: 05 Dec 2005
Posts: 1114
Location: Twitter: @dtabase

PostPosted: Fri Aug 06, 2010 3:30 pm    Post subject: Reply with quote

Try this:

http://www.red-gate.com/MySQLCompareEarlyAccess

(the tool's principal developer, Lionel, did some 'remote development' during his vacation to fix this!)

David
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senorplankton



Joined: 15 Jul 2010
Posts: 8

PostPosted: Fri Aug 06, 2010 4:49 pm    Post subject: Reply with quote

No joy, unfortunately. Crying or Very sad

First attempt at installation reported it was upgrading from 1.0.0.42 to 1.0.0.44, as expected - tried running, still expired.

Uninstalled

Clean install - tried running, still expired.

Any log files that would be helpful or registry entries that need to be removed?
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David Atkinson



Joined: 05 Dec 2005
Posts: 1114
Location: Twitter: @dtabase

PostPosted: Sun Aug 08, 2010 12:38 pm    Post subject: Reply with quote

My suspicion is that some sort of tamper mechanism kicked in. I believe happens when the clock is pushed back. Your best bet for now is to install the latest build on another machine. I have raised a support ticket internally to see if there's anything else we can do for you.

David
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Seidr



Joined: 13 Aug 2010
Posts: 1

PostPosted: Fri Aug 13, 2010 9:44 am    Post subject: Reply with quote

I'm afraid I seem to of run into the same issue aswell. The initial version (that I installed a couple of weeks ago) expired and so I downloaded the most recent version from the site. Installed, no change. Uninstalled and reinstalled, no change. I've not attempted to tamper with the date to circumvent expiration checks, so I'm not sure what's happened here.

Just thought I'd drop a line, so you know it's not just an isolated case. Was very happy with the program while it was functional, mind Smile
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Stephen Harrison



Joined: 09 May 2010
Posts: 3
Location: Cambridge UK

PostPosted: Fri Oct 22, 2010 4:08 pm    Post subject: Reply with quote

I also get the trial expired message, I've just installed the latest EAP from the website and I still get the trial expired.

Is their anything I can do to get MySQL Compare up and running again?

Cheers,

Steve.
_________________
Stephen Harrison

www.Twitter.com/BookSwapSteve
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senorplankton



Joined: 15 Jul 2010
Posts: 8

PostPosted: Thu Nov 04, 2010 11:15 am    Post subject: Reply with quote

Is anything happening with this problem?

I'm running out of machines to install it on and it's getting kind of annoying!
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senorplankton



Joined: 15 Jul 2010
Posts: 8

PostPosted: Fri Nov 05, 2010 11:55 am    Post subject: Reply with quote

Looks like the latest version is now available for download (1.0.0.48).

I presume it's only just been updated on the redgate site, I didn't receive an update.
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