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tiago.balabuch



Joined: 11 Oct 2013
Posts: 4

PostPosted: Fri Oct 11, 2013 12:36 am    Post subject: IOException Reply with quote

Hi,

I have been received this error:

Event: Open: I:\Volumes\Data01\Microsoft SQL Server\MSSQL.2\MSSQL\LOG\ERRORLOG

Outcome:
Cannot connect

Exception:
IOException

Exception message:
The network name cannot be found.

This error occur in SQL 2005/2008/2008R2 and 2012.
I have opened all ports in firewall but error still occur.

Anyone could tell me how do I fix it?
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Brian Donahue



Joined: 23 Aug 2004
Posts: 6581

PostPosted: Mon Oct 14, 2013 2:10 pm    Post subject: Reply with quote

Hello,

Can you please let us know which version of SQL Monitor you have installed? There was a problem that caused this issue a few minor versions ago.

Otherwise it may be that admin shares are disabled on the SQL Server or the SQL Server has incorrect information in its' registry about where it keeps its' error log.
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tiago.balabuch



Joined: 11 Oct 2013
Posts: 4

PostPosted: Mon Oct 14, 2013 10:22 pm    Post subject: Re: Reply with quote

Brian Donahue wrote:
Hello,

Can you please let us know which version of SQL Monitor you have installed? There was a problem that caused this issue a few minor versions ago.

Otherwise it may be that admin shares are disabled on the SQL Server or the SQL Server has incorrect information in its' registry about where it keeps its' error log.


Hello Brian,

I have installed version 3.5.0.497.

This problem appeared after I have installed a new version.

Thanks,

Tiago
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Brian Donahue



Joined: 23 Aug 2004
Posts: 6581

PostPosted: Tue Oct 15, 2013 8:29 am    Post subject: Reply with quote

SQL Monitor gets the location of the error log from the registry at HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\<version>.<instancename>\MSSQLServer\Parameters\SQLArg1

Either the information there is not correct, or admin shares are disabled. SQL Monitor needs to get to \\computername\I$. You can enable admin shares from Windows Computer Management console.


Last edited by Brian Donahue on Wed Oct 16, 2013 2:34 pm; edited 1 time in total
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tiago.balabuch



Joined: 11 Oct 2013
Posts: 4

PostPosted: Wed Oct 16, 2013 3:34 am    Post subject: Reply with quote

Hi Brian, Thanks for your reply.

I'll check with security team about admin shared. I think it is disabled for some reason of securtity.

Tiago
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tiago.balabuch



Joined: 11 Oct 2013
Posts: 4

PostPosted: Thu Nov 21, 2013 4:00 am    Post subject: Reply with quote

Hi Brian,

I still got same error!

The location of the error log is correct and now my security team enable admin shares.

What can I do?
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rooseveltalphonso



Joined: 30 Nov 2013
Posts: 1
Location: United Kingdom

PostPosted: Sat Nov 30, 2013 8:37 am    Post subject: Reply with quote

That's good i appreciate your information.
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