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Problem with start of ANTS Performance Profiler 8

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rafael.vieira



Joined: 04 Jun 2013
Posts: 1

PostPosted: Tue Jun 04, 2013 3:59 pm    Post subject: Problem with start of ANTS Performance Profiler 8 Reply with quote

Good Afternoon!!

Sorry my english, i'm from Brazilian

04 Jun 2013 11:42:15.461 [1] INFO RedGate.Profiler.Logging.LogService - Starting new ANTS Performance Profiler 8 session
04 Jun 2013 11:42:15.486 [1] INFO RedGate.Profiler.Logging.LogService - Assembly version: 8.0.0.619
04 Jun 2013 11:42:23.253 [1] INFO RedGate.Profiler.Logic.Controllers.Session.FrontEnd.BrowserProvider - Requesting registered installed browsers from reader.
04 Jun 2013 11:42:23.262 [1] INFO RedGate.Profiler.Logic.Controllers.Session.FrontEnd.BrowserRegistryReader - Collating all registered installed browsers on the local machine.
04 Jun 2013 11:42:23.376 [1] INFO RedGate.Profiler.Logic.Controllers.Session.FrontEnd.BrowserProvider - Found registered browser 'Internet Explorer'.
04 Jun 2013 11:42:23.391 [1] INFO RedGate.Profiler.Logic.Controllers.Session.FrontEnd.BrowserRegistryReader - Local machine is 64bit; will check for any additional distinct browsers in the WOW6432Node.
04 Jun 2013 11:42:23.429 [1] WARN RedGate.Profiler.Logic.Controllers.Session.FrontEnd.BrowserRegistryReader - Failed to find default browser install name in registry hive: 'CurrentUser'.
04 Jun 2013 11:42:23.432 [1] INFO RedGate.Profiler.Logic.Controllers.Session.FrontEnd.BrowserProvider - Default browser's install name found. Value: 'IEXPLORE.EXE'.
04 Jun 2013 11:42:24.211 [1] WARN RedGate.Profiler.OS.Local.LocalWindowsVersionInspector - Detected Windows version: Windows Server 2008 R2 Standard (6.1 64-bit Server)
04 Jun 2013 11:42:24.215 [1] WARN RedGate.Profiler.IISSupport.Local.LocalIisInspector - IIS is supported on installed OS version
04 Jun 2013 11:42:24.251 [1] WARN RedGate.Profiler.IISSupport.Local.LocalIisInspector - Result of check to see if inetinfo.exe running: True
04 Jun 2013 11:42:24.254 [1] WARN RedGate.Profiler.IISSupport.Local.LocalIisInspector - Checks confirm that IIS is running.
04 Jun 2013 11:42:24.262 [1] WARN RedGate.Profiler.IISSupport.Local.LocalIisInspector - Checks confirm that IIS is enabled.
04 Jun 2013 11:42:24.269 [1] WARN RedGate.Profiler.IISSupport.Local.LocalIisInspector - Successfully detected IIS installation: IIS 7 (Auto-detected)
04 Jun 2013 11:42:24.274 [1] WARN RedGate.Profiler.IISSupport.Local.LocalIisInspector - Checks confirm that IIS is installed.
04 Jun 2013 11:42:28.571 [1] WARN RedGate.Profiler.Logic.Controllers.Session.FrontEnd.BrowserRegistryReader - Failed to find default browser install name in registry hive: 'CurrentUser'.
04 Jun 2013 11:42:28.574 [1] INFO RedGate.Profiler.Logic.Controllers.Session.FrontEnd.BrowserProvider - Default browser's install name found. Value: 'IEXPLORE.EXE'.
04 Jun 2013 11:42:28.653 [15] WARN RedGate.Profiler.IISSupport.SharePointHelper - SharePoint version: none found (looking for 2013, 2010 or 2007 using registry keys)
04 Jun 2013 11:42:28.715 [13] INFO RedGate.Profiler.Engine.Startup.Trigger.TriggerServer - Starting trigger process C:\Program Files\Red Gate\ANTS Performance Profiler 8\RedGate.Profiler.Trigger_x86.exe
04 Jun 2013 11:42:28.985 [13] INFO RedGate.Profiler.Engine.Startup.Trigger.TriggerServer - Trigger process has connected
04 Jun 2013 11:42:28.989 [13] INFO RedGate.Profiler.Engine.Startup.Trigger.TriggerServer - A suitable trigger process is now available
04 Jun 2013 11:42:29.177 [13] INFO RedGate.Profiler.Engine.Startup.Basic.Attacher - Found runtime version v4.0.30319
04 Jun 2013 11:42:29.246 [13] INFO RedGate.Profiler.Engine.Startup.Basic.Attacher - Found runtime version v4.0.30319
04 Jun 2013 11:42:29.283 [13] INFO RedGate.Profiler.Engine.Startup.Basic.Attacher - Found runtime version v4.0.30319
04 Jun 2013 11:42:29.331 [13] INFO RedGate.Profiler.Engine.Startup.Basic.Attacher - Found runtime version v2.0.50727
04 Jun 2013 11:42:29.363 [13] INFO RedGate.Profiler.Engine.Startup.Basic.Attacher - Found runtime version v4.0.30319
04 Jun 2013 11:42:29.371 [13] INFO RedGate.Profiler.Engine.Startup.Basic.Attacher - Found runtime version v4.0.30319
04 Jun 2013 11:42:29.408 [13] INFO RedGate.Profiler.Engine.Startup.Basic.Attacher - Found runtime version v4.0.30319
04 Jun 2013 11:42:29.419 [13] INFO RedGate.Profiler.Engine.Startup.Basic.Attacher - Found runtime version v4.0.30319
04 Jun 2013 11:42:29.432 [13] INFO RedGate.Profiler.Engine.Startup.Basic.Attacher - Found runtime version v4.0.30319
04 Jun 2013 11:42:29.449 [13] INFO RedGate.Profiler.Engine.Startup.Basic.Attacher - Found runtime version v2.0.50727
04 Jun 2013 11:42:29.458 [13] INFO RedGate.Profiler.Engine.Startup.Basic.Attacher - Found runtime version v4.0.30319
04 Jun 2013 11:42:29.480 [13] INFO RedGate.Profiler.Engine.Startup.Basic.Attacher - Found runtime version v4.0.30319
04 Jun 2013 11:42:29.490 [13] INFO RedGate.Profiler.Engine.Startup.Basic.Attacher - Found runtime version v4.0.30319
04 Jun 2013 11:42:29.499 [13] INFO RedGate.Profiler.Engine.Startup.Basic.Attacher - Found runtime version v4.0.30319
04 Jun 2013 11:42:29.507 [13] WARN RedGate.Profiler.Engine.Startup.Basic.Attacher - Failed to enumerate runtimes for process
System.Runtime.InteropServices.COMException (0x8007012B): Only part of a ReadProcessMemory or WriteProcessMemory request was completed. (Exception from HRESULT: 0x8007012B)
at ??.?.??.??(IntPtr ??, ??& ?)
at ??.?.(Int32 ?, IEnumerable`1& ?)
04 Jun 2013 11:42:29.545 [13] INFO RedGate.Profiler.Engine.Startup.Basic.Attacher - Found runtime version v4.0.30319
04 Jun 2013 11:42:35.367 [14] INFO RedGate.Profiler.Logic.Controllers.Session.Type.IisRunner - Initializing ASP.NET session, running on IIS
04 Jun 2013 11:42:35.372 [14] INFO RedGate.Profiler.Logic.Controllers.Session.Type.IisRunner - Initializing IIS 7/7.5 session
04 Jun 2013 11:42:35.545 [14] INFO RedGate.Profiler.Engine.Logger - ANTS Performance Profiler Engine has started.
04 Jun 2013 11:42:35.552 [14] INFO RedGate.Profiler.Engine.Logger - Version: 8.0.0.619.
04 Jun 2013 11:42:35.557 [14] INFO RedGate.Profiler.Engine.Startup.Basic.PipeConnection - Listening for connections on \\.\pipe\ANTSProfiler7.
04 Jun 2013 11:42:35.609 [14] INFO RedGate.Profiler.Logic.Controllers.Session.Type.IisRunner - IIS: Profiling on unused port
04 Jun 2013 11:42:35.614 [14] INFO RedGate.Profiler.Logic.Controllers.Session.Type.IisRunner - IIS: Profiling application at http://localhost:80/
04 Jun 2013 11:42:35.618 [14] INFO RedGate.Profiler.Logic.Controllers.Session.Type.IisRunner - IIS: Port is 8013
04 Jun 2013 11:42:35.654 [15] INFO RedGate.Profiler.Logic.Controllers.Session.Type.BaseRunner - Launching session
04 Jun 2013 11:42:35.659 [15] INFO RedGate.Profiler.Logic.Controllers.Session.Type.BaseRunner - Launch: Will request elevation
04 Jun 2013 11:42:35.665 [15] INFO RedGate.Profiler.Logic.Controllers.Session.Type.BaseRunner - Options: IL timings turned on
04 Jun 2013 11:42:35.708 [15] INFO RedGate.Profiler.Engine.Startup.Sessions.BaseSession - ANTS is running under a 64-bit version of Windows. 32-bit binaries were found in C:\Windows\SysWOW64.
04 Jun 2013 11:42:35.717 [15] INFO RedGate.Profiler.Engine.Startup.Sessions.BaseSession - InetSrv directory is C:\Windows\system32\inetsrv
04 Jun 2013 11:42:35.729 [15] INFO RedGate.Profiler.Engine.Startup.Sessions.BaseSession - InetSrv WOW64 directory is C:\Windows\SysWOW64\inetsrv
04 Jun 2013 11:42:35.738 [15] INFO RedGate.Profiler.Engine.Startup.Sessions.BaseSession - Trying to start the IIS profiler service
04 Jun 2013 11:42:35.757 [15] INFO RedGate.Profiler.Engine.Startup.Sessions.BaseSession - The IIS service appears to be registered; requesting that it start now
04 Jun 2013 11:43:07.954 [1] ERROR RedGate.Profiler.UI.ErrorTarget - Failed to connect to target process because an exception occurred:

Could not start IIS.

Please check your settings and try again.
04 Jun 2013 11:43:07.960 [1] ERROR RedGate.Profiler.UI.ErrorTarget - Could not start IIS.
04 Jun 2013 11:43:07.965 [1] ERROR RedGate.Profiler.UI.ErrorTarget - RedGate.Profiler.Engine.Exceptions.CannotStartSessionException
04 Jun 2013 11:43:07.969 [1] ERROR RedGate.Profiler.UI.ErrorTarget - at ..Launch()
at ?.?.?(ISessionStarter`1 , ProjectSettings )
04 Jun 2013 11:43:07.973 [1] ERROR RedGate.Profiler.UI.ErrorTarget - Caused by:
04 Jun 2013 11:43:07.977 [1] ERROR RedGate.Profiler.UI.ErrorTarget - Could not start IIS.
04 Jun 2013 11:43:07.980 [1] ERROR RedGate.Profiler.UI.ErrorTarget - RedGate.Profiler.Engine.Exceptions.CannotStartIisSessionException
04 Jun 2013 11:43:07.984 [1] ERROR RedGate.Profiler.UI.ErrorTarget - at ..()
at ..Launch()
04 Jun 2013 11:43:07.997 [1] ERROR RedGate.Profiler.UI.ErrorTarget - Caused by:
04 Jun 2013 11:43:08.001 [1] ERROR RedGate.Profiler.UI.ErrorTarget - Timed out waiting for port 8013 on 127.0.0.1 to become available
04 Jun 2013 11:43:08.005 [1] ERROR RedGate.Profiler.UI.ErrorTarget - RedGate.Profiler.Engine.Exceptions.CannotStartIisSessionException
04 Jun 2013 11:43:08.009 [1] ERROR RedGate.Profiler.UI.ErrorTarget - at ?.?.??()
at ..??( )
at ..()
04 Jun 2013 11:43:08.012 [1] ERROR RedGate.Profiler.UI.ErrorTarget - Caused by:
04 Jun 2013 11:43:08.016 [1] ERROR RedGate.Profiler.UI.ErrorTarget - Timed out waiting for port 8013 on 127.0.0.1 to become available
04 Jun 2013 11:43:08.020 [1] ERROR RedGate.Profiler.UI.ErrorTarget - RedGate.Profiler.Engine.Startup.IIS.PortTimeoutException
04 Jun 2013 11:43:08.024 [1] ERROR RedGate.Profiler.UI.ErrorTarget -
Server stack trace:
at RedGate.Profiler.Engine.Startup.IIS.IISUtilities.WaitForPort(IPAddress address, Int32 port, Int32 timeout)
at RedGate.Profiler.Engine.Startup.IIS.IISUtilities.WaitForPort(String hostname, Int32 port, Int32 timeout)
at ..StartProfilingIIS(String , String )
at RedGate.Profiler.Engine.Startup.IIS.IISStarter`1.StartProfilingIIS(String currentUserName, String subprocessVariableValue)
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at RedGate.Profiler.Engine.Startup.IIISActuator`1.StartProfilingIIS(String currentUserName, String subprocessVariableValue)
at ?.?.??()



Thanks
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jessica.ramos



Joined: 23 Apr 2012
Posts: 223

PostPosted: Wed Jun 05, 2013 4:52 pm    Post subject: Reply with quote

Thank you for your post!

There a number of reasons why IIS could fail to start, but could you kindly see if any of the following resolves the issue:

-Run the profiler *explicitly* as administrator (you may need to press shift as your right-click on the profiler to get the "run as administrator" option)
-Disable any antiviruses or firewalls
-Try profiling using "original port" (please note that this will restart IIS)

There are also a few other suggestions mentioned here: http://www.red-gate.com/supportcenter/content/ANTS_Performance_Profiler/help/7.4/APP_cannot_start_iis

Please let me know how you get on!
_________________
Jessica Ramos
Technical Support
Red Gate Software Ltd.
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