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Crash when profiling windows store app

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olliaustor



Joined: 23 Apr 2013
Posts: 7

PostPosted: Tue Apr 23, 2013 5:50 am    Post subject: Crash when profiling windows store app Reply with quote

Whenever I try to profile any windows store app the profiler instantly crashed:

APPCRASH
RedGate.Profiler.UI.exe

This happens even with the most basic app.

I'm working in a virtual machine (VMWare). Don't know if this could affect the profiler.
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dene.boulton



Joined: 12 Oct 2011
Posts: 53
Location: Cambridge

PostPosted: Wed Apr 24, 2013 10:06 am    Post subject: Reply with quote

Hello,

Would you please be able to provide us with the following details from the "crash" dialog:

Fault Module Name.
Fault Module Version.
Exception Code.

Thank you for help.

Dene.
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Dene Boulton
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olliaustor



Joined: 23 Apr 2013
Posts: 7

PostPosted: Wed Apr 24, 2013 11:01 am    Post subject: Reply with quote

Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: RedGate.Profiler.UI.exe
Anwendungsversion: 8.0.0.619
Anwendungszeitstempel: 516ef01b
Fehlermodulname: clr.dll
Fehlermodulversion: 4.0.30319.18033
Fehlermodulzeitstempel: 50b5a638
Ausnahmecode: c0000005
Ausnahmeoffset: 00400a6d
Betriebsystemversion: 6.2.9200.2.0.0.256.4
Gebietsschema-ID: 1031

Sorry for being in german but I hope you get the idea Smile
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dene.boulton



Joined: 12 Oct 2011
Posts: 53
Location: Cambridge

PostPosted: Wed Apr 24, 2013 11:41 am    Post subject: Reply with quote

Thank you and understood! Smile
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Dene Boulton
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olliaustor



Joined: 23 Apr 2013
Posts: 7

PostPosted: Thu Apr 25, 2013 8:00 am    Post subject: Reply with quote

If there is anything I could help you with just let me know. I'm really wanting to use the profiler for my windows store app.
So if you have a debug version or a prebuild just send it over and I will give it a try.
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dene.boulton



Joined: 12 Oct 2011
Posts: 53
Location: Cambridge

PostPosted: Thu Apr 25, 2013 9:51 am    Post subject: Reply with quote

Thank you for the offer, we are looking into this issue - the internal reference is PP-3233 - when we have a suitable update I will reply here.

Out of curiosity is your VM Windows 8 or Windows Server 2012?

If you have another Windows 8 / Server 2012 VM to try the Profiler on it would be interesting to see what happened for you as this issue does not seem to be reproducible in a broad sense (different users / machines).

Dene.
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Dene Boulton
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olliaustor



Joined: 23 Apr 2013
Posts: 7

PostPosted: Thu Apr 25, 2013 10:12 am    Post subject: Reply with quote

Windows 8 (32 bit) in VMWare 9
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dene.boulton



Joined: 12 Oct 2011
Posts: 53
Location: Cambridge

PostPosted: Tue May 07, 2013 3:35 pm    Post subject: Reply with quote

Hello,

We have now pushed a fix for this issue which will be made available when we release APP v8.1.


Thanks for the help.
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Dene Boulton
Red Gate
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olliaustor



Joined: 23 Apr 2013
Posts: 7

PostPosted: Mon May 13, 2013 1:43 pm    Post subject: Reply with quote

Is there any timeframe when to expect release version 8.1?
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dene.boulton



Joined: 12 Oct 2011
Posts: 53
Location: Cambridge

PostPosted: Mon May 13, 2013 3:30 pm    Post subject: Reply with quote

Hello,

We have not yet pinned an exact release date, however I can say it should be within the next quarter.
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Dene Boulton
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