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New Hyperbac build is twice as slow

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digitalox



Joined: 10 Oct 2012
Posts: 3

PostPosted: Wed Oct 10, 2012 6:15 am    Post subject: New Hyperbac build is twice as slow Reply with quote

I've installed the lastest build ( 5.9.0.13) recently and noticed that the restores I/O is twice as low as the original version ( 5.2.1.7 ). This is impacting our servers as we have some somewhat large DBs. Nightly development restores, logshipping etc has slowed to the point of being useless. What can I do? Is anyone else experiencing this?


Thanks
Scott
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RajK



Joined: 02 Feb 2012
Posts: 58

PostPosted: Fri Oct 12, 2012 7:34 am    Post subject: Reply with quote

Hi Scott,

This forum post has raised a support request in our support system. I am shortly responding to this with a few quick questions to address your issues. We can leave this post open for other current users to post their comments and feedback.

Thanks for your feedback in this matter.

Regards,
Raj.
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edcdba



Joined: 24 Oct 2012
Posts: 3

PostPosted: Wed Oct 24, 2012 9:21 pm    Post subject: Reply with quote

Same experience after upgrade from 4.0.31 to 5.9.0.13. Average backup time has increases by a factor of 2.5.
We have not changed the configuration option:
Not using zip compatible or fast compression.
Not using encryption
Dynamic file updates disabled and not formating as virtual restore source or Oracle backup
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edcdba



Joined: 24 Oct 2012
Posts: 3

PostPosted: Thu Oct 25, 2012 5:02 pm    Post subject: Reply with quote

Will add that this is a 64-bit OS.
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RajK



Joined: 02 Feb 2012
Posts: 58

PostPosted: Mon Dec 03, 2012 6:54 am    Post subject: Reply with quote

Hi ecdba,

Are you able to please send an email to support@red-gate.com with your contact details and mention for the attention of rajk in the subject?

Some of the performance issues are configuration specific and I will need to request some logs. Email will be better for this exchange.

On receipt of the email I will contact you back via email to help you with this issue.

Thanks for your patience in this matter.
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RajK



Joined: 02 Feb 2012
Posts: 58

PostPosted: Mon Dec 03, 2012 6:55 am    Post subject: Reply with quote

Hi,

Are you able to please send an email to support@red-gate.com with your contact details and mention for the attention of rajk in the subject?

Some of the performance issues are configuration specific and I will need to request some logs. Email will be better for this exchange.

On receipt of the email I will contact you back via email to help you with this issue.

Thanks for your patience in this matter.
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edcdba



Joined: 24 Oct 2012
Posts: 3

PostPosted: Mon Dec 03, 2012 3:41 pm    Post subject: Reply with quote

As I mentioned, our configuration has not changed between the two versions (4.0.31 to 5.9.0.13). That is at least if one can assume that the meainig of UI fields has not changed. We also don't have the cycles to spend on testing earlier 5.x releases.
We will remain on 4.0.31 until we migrate to SQL Server native compression to reduce our configuration footprint in the year ahead.
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