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AlexKuznetsov
Joined: 15 Nov 2012
Posts: 2
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 Posted: Thu Nov 15, 2012 4:08 pm Post subject: SQL Prompt does not work after PC rename, other tools work |
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After renaming my PC I activated my bundle with a new serial number. SQL Compare accepted the new number and works.
SQL Prompt, however, does not work.
It allows me to enter the new serial number, claims that the whole bundle has been activated, but it remains disabled. WHen I reopen Enter Serial Number dialog box, I still see the old serial number (with a green check mark). I have repeated this process twice.
Please advice. |
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AlexKuznetsov
Joined: 15 Nov 2012
Posts: 2
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| Posted: Fri Nov 16, 2012 4:28 pm Post subject: |
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| Deleting the license file worked. |
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Brian Donahue
Joined: 23 Aug 2004
Posts: 6344
Location: Red Gate Software
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| Posted: Fri Nov 16, 2012 5:30 pm Post subject: |
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The computer rename probably changed the information that the licensing uses to identify a unique computer. Deleting the licence file must have reset the machine hash. I'm glad it seems to be working now.
_________________
Brian Donahue
Technical Support
Red Gate Software Ltd.
44 (0)870 160 0037 ext 8521
US and CAN 1-866-RED GATE ext 8521 |
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