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Annoying Crash

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jonstahura



Joined: 28 Sep 2012
Posts: 13

PostPosted: Fri Sep 28, 2012 2:31 pm    Post subject: Annoying Crash Reply with quote

It seems that there is some crash event when I click on an instance on the left and scroll up with the mouse wheel.

Is this a known issue? I have a habit of scrolling to the top with my mouse wheel and BOOM crash....

nothing is lost.. it just has become an annoyance..
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eddie davis



Joined: 14 Jun 2006
Posts: 940
Location: Red Gate Software

PostPosted: Mon Oct 01, 2012 2:03 pm    Post subject: Reply with quote

Hi

Thank you for your post into the forum and sorry that you have encountered a problem.

I am unable to replicate your fault symptoms.

Do any error messages appear when the problem occurs?

Are there any entries in the Event Viewer logs that correspond to the reported problem?

How many SQL Instances are there listed down the left hand side of the SQL Backup GUI timeline?

What exact version of SQL Backup are you using?

Version of Windows the SQL Backup GUI is installed upon?

Does the reported problem occur on this single machine or do you encounter it on two or more machines?

Many Thanks
Eddie
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Eddie Davis
Technical Support Engineer
Red Gate Software Ltd
E-mail: support@red-gate.com
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jonstahura



Joined: 28 Sep 2012
Posts: 13

PostPosted: Fri Oct 19, 2012 8:09 pm    Post subject: Reply with quote

I am so sorry. I was waiting for a response and never actually read it all. Let me try to answer all the questions.

Do any error messages appear when the problem occurs?

-- yes.. It says: error 1: arithmetic operation resulted in an overflow
error 2: Invoke or beginInvoke cannot be called on a control unit until the window handle has been created
error 3: index was out of range. must be non-negative and less than teh size of the collection parameter name: index

----i wonder if this has to do with my mouse scrolling 3 at a time per move

Are there any entries in the Event Viewer logs that correspond to the reported problem?

Fault bucket , type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0

Problem signature:
P1: redgate.sqlbackup.ui.exe
P2: 7.2.1.4
P3: 505332dc
P4: RedGate.SQLBackup.UI
P5: 7.2.1.4
P6: 505332dc
P7: 1f82
P8: 3b
P9: †.+
P10:

Attached files:

These files may be available here:
C:\Users\jes01\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_redgate.sqlbacku_4358ec24c7ba56f39fc93f5882bb1e148ca37fbc_2b964df8

Analysis symbol:
Rechecking for solution: 0
Report Id: 5f0ce607-1a1f-11e2-b3e5-f0def1db3bce
Report Status: 0


How many SQL Instances are there listed down the left hand side of the SQL Backup GUI timeline?

3 groups - 15 instances



What exact version of SQL Backup are you using?

7.2.1.4

Version of Windows the SQL Backup GUI is installed upon?

7 64bit

Does the reported problem occur on this single machine or do you encounter it on two or more machines?

i only have one machine with it installed. I can find another one to test it on.
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tleblanc



Joined: 04 Oct 2011
Posts: 13

PostPosted: Sun Dec 16, 2012 6:12 pm    Post subject: Scrolling Crashes SQLBackup Reply with quote

I'm getting the same problem when I use the scroll wheel on my mouse.

The message in the "powered by {sa}" window reads, "Arithmetic operation resulted in an overflow"

I click the send error report button each time.

This happens each and every time with any server expanded (or not) and as soon as the first detent on the scroll wheel is encountered it crashes.

SQLBackup 7.2.0.286 on Win 7 64-bit
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