Red Gate forums :: View topic - Cannot start profiler service
Return to www.red-gate.com RSS Feed Available

Search  | Usergroups |  Profile |  Messages |  Log in  Register 
Go to product documentation
ANTS Performance Profiler 7
ANTS Performance Profiler 7 forum

Cannot start profiler service

Search in ANTS Performance Profiler 7 forum
Post new topic   Reply to topic
Jump to:  
Author Message
Valtersv



Joined: 07 May 2012
Posts: 4

PostPosted: Tue May 08, 2012 7:23 am    Post subject: Cannot start profiler service Reply with quote

Hi,

We have a problem on customer test environment where we cannot start profiler service. After some time starting of service fails and logs show that there was a timeout error.
The same was done on production environment and service started successfully.

What could be the possible reason?
Back to top
View user's profile Send private message
Valtersv



Joined: 07 May 2012
Posts: 4

PostPosted: Tue May 08, 2012 9:14 am    Post subject: Reply with quote

Error log:
Timeout (30000 milliseconds) waiting for the ANTS Memory Profiler 7 Service service to connect.
Back to top
View user's profile Send private message
Valtersv



Joined: 07 May 2012
Posts: 4

PostPosted: Tue May 08, 2012 9:30 am    Post subject: Reply with quote

We have also tried to follow all steps from this instructions:
http://www.red-gate.com/supportcenter/content/ANTS_Performance_Profiler/help/7.0/app_troubleshooting_sharepoint
Back to top
View user's profile Send private message
Brian Donahue



Joined: 23 Aug 2004
Posts: 6678

PostPosted: Wed May 09, 2012 11:51 am    Post subject: Reply with quote

Unfortunately the log message is not useful - either the service has encountered an error or the system is just too slow to copy. I doubt the latter as the startup code for the service is pretty light.

Can you try just disabling the service? You only need it for IIS and COM+, and only when the website/application can only be started using the builtin SYSTEM account.
Back to top
View user's profile Send private message
Display posts from previous:   
Reply to topic All times are GMT + 1 Hour
Page 1 of 1

 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group