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eMail recpients for server level alerts

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Surinder



Joined: 05 Feb 2007
Posts: 31
Location: Birmingham, UK

PostPosted: Fri Mar 30, 2012 1:59 pm    Post subject: eMail recpients for server level alerts Reply with quote

Hi,

I am unable to specify alternate email addresses for alerts at the server level. The box "Send email notifications to:" is ticked but greyed out.

I can enter in the email addresses, but when you save it doesn’t seem to save the changes.

Ho can I get round this?

Thanks..
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Shin..
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Chris Spencer



Joined: 29 Aug 2006
Posts: 301
Location: Red Gate - Cambridge

PostPosted: Fri Mar 30, 2012 2:52 pm    Post subject: Reply with quote

Hi

This is a known issue with the current release build. We are currently testing a fix for this and hopefully a new build will be released next week.

Regards
Chris
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Chris Spencer
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Surinder



Joined: 05 Feb 2007
Posts: 31
Location: Birmingham, UK

PostPosted: Fri Mar 30, 2012 3:21 pm    Post subject: Reply with quote

Brill, thanks for the update.
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Chris Spencer



Joined: 29 Aug 2006
Posts: 301
Location: Red Gate - Cambridge

PostPosted: Tue Apr 03, 2012 10:14 am    Post subject: Reply with quote

A new build that fixes this issue can now be downloaded.
http://www.red-gate.com/products/dba/sql-monitor/download

Regards
Chris
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Chris Spencer
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Surinder



Joined: 05 Feb 2007
Posts: 31
Location: Birmingham, UK

PostPosted: Wed Apr 04, 2012 5:05 pm    Post subject: Reply with quote

Hi,

Done the upgrade, but not unable to log in now.

Seems to have lost the "Base Monitor" settings, and when I put the details in the following error is presented.

llegal operation attempted on a registry key that has been marked for deletion. (Exception from HRESULT: 0x800703FA)

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Chris Spencer



Joined: 29 Aug 2006
Posts: 301
Location: Red Gate - Cambridge

PostPosted: Tue Apr 10, 2012 1:10 pm    Post subject: Reply with quote

Hi

A quick google suggests that a reboot would most likely prevent that registry error (although it sounds like a bug and definitely shouldn't be happening).

Are you seeing this error on the 'Connect to Base Monitor' page or actually on the log in page?

Also is it possible to manually change the URL to http://servername:port/ to see if the global overview page will load anyway? (ignoring the error)

Regards
Chris
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Chris Spencer
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Surinder



Joined: 05 Feb 2007
Posts: 31
Location: Birmingham, UK

PostPosted: Fri Apr 13, 2012 8:40 am    Post subject: Reply with quote

Hi,

The error message was on the 'Connect to Base Monitor' page but the log in page auto redirected to it.

The problem itself went away the next morning, with no intervention.

Other than this issue, the upgrade seems to have gone well.
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Chris Spencer



Joined: 29 Aug 2006
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PostPosted: Fri Apr 13, 2012 11:02 am    Post subject: Reply with quote

That's good news! Thanks for letting us know.

Chris
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