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ANTS 7 crashes IIS

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ben555



Joined: 15 Mar 2012
Posts: 1
Location: United Kingdom

PostPosted: Thu Mar 15, 2012 9:15 pm    Post subject: ANTS 7 crashes IIS Reply with quote

The profiler crashes IIS before any pages show up, then the app just hangs.

Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7afa2
Faulting module name: RedGate.Profiler.Core.dll, version: 7.0.1.16, time stamp: 0x4f4e59fd
Exception code: 0xc0000005
Fault offset: 0x000000000003a3de
Faulting process id: 0x34c
Faulting application start time: 0x01cd02e6c01be3fd
Faulting application path: D:\Windows\system32\inetsrv\w3wp.exe
Faulting module path: D:\Program Files\Red Gate\ANTS Performance Profiler 7\X64\RedGate.Profiler.Core.dll
Report Id: 350ddadd-6eda-11e1-a6de-00155d3a594e
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Chris.Allen



Joined: 12 Mar 2009
Posts: 547

PostPosted: Mon Mar 19, 2012 1:27 pm    Post subject: Reply with quote

We'd probably need to see a mini-dump to understand why it crashed. There are a few ways to do this but we have an effective way with minimal configuration needed:

You can download a small debugger from us if you don't have Windows debugging tools:
ftp://support.red-gate.com/utilities/AutoDumper.zip

Extract all files to a directory,

Run

Cscript adplus.vbs -crash -pn <name of process>

(Or you could try

Cscript adplus.vbs -hang -pn <name of process>)

If more than one process exists by the same name, you can use -P <pid> instead of -pn (work out which process number to debug using Windows Task Manager)

This then dumps files to disk on a crash or hang trigger. If the files are very large, I can set up an FTP account so you can upload it to us.
Or you can often see the exception by loading the dump file in windbg.exe and running "!anaylyze - v")
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