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Automated Error Reporting: I'm not getting any e-mails

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claus.net



Joined: 26 May 2011
Posts: 6

PostPosted: Thu May 26, 2011 4:34 pm    Post subject: Automated Error Reporting: I'm not getting any e-mails Reply with quote

I have set the e-mail address field of the Automated Error Reporting feature to a valid address but I don't receive any e-mails when a user sends an error report.

What could be the cause of this?
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james.davies



Joined: 19 Apr 2011
Posts: 46

PostPosted: Tue May 31, 2011 2:15 pm    Post subject: Reply with quote

So you can view the error report from within SmartAssembly but you're not getting the notification email.

Can you please
- double check that the email address is correct ?
- check the spam filter

Also you could try
- using a different email address (say a gmail or yahoo account).
- generating the exception and sending the error from your machine (to ensure it's being sent properly)
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Thanks,
James Davies
Technical Support Engineer
Red Gate Software
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