SQL Prompt still installs despite cancelling installation

[Alex Holdsworth]

Whislt installing the 14 day free trial of SQL Prompt, I decided to install it to a different test machine instead, so clicked on the Cancel button whilst the installer was running.

It appeared to cancel the installation ok, however, it seems that the installer went ahead anyway and installed a system tray icon for "SQL prompt for query analyser", despite advising me that the installation was cancelled.

This may be something to take up with whoever wrote your installer

[Anu Deshpande]

Many thanks for your post and apologies for inconvenience caused Alex.

I am unfortunately not able to reproduce the problem you described in the above post.

Can you kindly give me more information about your OS?
_________________
Anuradha Deshpande
Product Support
Redgate Software Ltd.
E-mail: support@red-gate.com

[Anu Deshpande]

Alex,

And also at which step did you cancelled the installation as I am able to reproduce it at very last step of installation and when it is about to complete and then if I click cancel it installs it.

Please let me know your view.
_________________
Anuradha Deshpande
Product Support
Redgate Software Ltd.
E-mail: support@red-gate.com

[Anu Deshpande]

Many thanks for your patience.

I have logged this issue in our internal tracking system whose tracking id is TBI-326.

I will update you as soon as it is fixed.
_________________
Anuradha Deshpande
Product Support
Redgate Software Ltd.
E-mail: support@red-gate.com