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Problem with Outlook add in

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cstanlake



Joined: 05 Jul 2010
Posts: 4

PostPosted: Mon Aug 02, 2010 10:46 am    Post subject: Problem with Outlook add in Reply with quote

Hi,

One of our customers has encountered a problem when upgrading their office environment from 2003 to 2007.

The add in is deployed via GPO and has not been changed since their initial deployment last September. Mail can be accessed when following the link in messages, it's just that the stubs are showing and not the entire message.

I can see that the plug in is disabled but it will now not re-enable - any suggestions for re enabling this?

Version 1.1 ESA Admin console and version 1.1 for Outlook Plug in.
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cstanlake



Joined: 05 Jul 2010
Posts: 4

PostPosted: Mon Aug 02, 2010 3:42 pm    Post subject: Reply with quote

Problem solved - looked like it was an issue with the GPO.

Redeploying the GPO worked.
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