Red Gate forums :: View topic - ESA 3.0 error when accessing shared mailboxes
Return to www.red-gate.com RSS Feed Available

Search  | Usergroups |  Profile |  Messages |  Log in  Register 
Go to product documentation
Exchange Server Archiver
Exchange Server Archiver forum

ESA 3.0 error when accessing shared mailboxes

Search in Exchange Server Archiver forum
This forum is locked: you cannot post, reply to, or edit topics.   This topic is locked: you cannot edit posts or make replies.
Jump to:  
Author Message
feredays



Joined: 13 Jul 2010
Posts: 2

PostPosted: Thu Jul 15, 2010 9:18 am    Post subject: ESA 3.0 error when accessing shared mailboxes Reply with quote

Platform: ESA3 installed on W2003/Exchange 2003 standard server

When attempting to access a shared mailbox (an individual mailbox with mailbox rights extended to specified AD users) the user sees the following message:

User DOMAIN\UserName group cannot be granted permission on the mailbox membership@theidm.com - no archive service which could be contacted allowed this.

Archiving solution working perfectly for standard individual accounts.

The 2 errors recorded in the log files are:
Message 1:
CheckPermissions
Archive Service could not verify permissions for user: THEIDM\membership_group. Ensure this is not a local account.
RedGate.ExchangeArchiver.ArchiveService.Interface.ArchiveServiceException: Cannot check permissions on mailbox '1a62fc0b-7f98-49d5-9b6a-b855e7997a73' for user 'THEIDM\membership_group'.
Ensure the Archive Service is running as a domain user with the required permissions. For more details, see http://www.red-gate.com/ESA/3.0?i=9420 .

Server stack trace:
at RedGate.ExchangeArchiver.ArchiveService.Engine.ArchiveService.CheckUserPermissionOnMailbox(Guid mailboxGuid, String netbiosUsername)
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.PrivateProcessMessage(RuntimeMethodHandle md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at RedGate.ExchangeArchiver.ArchiveService.Interface.IArchiveService.CheckUserPermissionOnMailbox(Guid mailboxGuid, String netbiosUsername)
at RedGate.ExchangeArchiver.UserArchiveAccessService.Engine.Engine.UAAEngine.a(String , Guid )

Message 2:
Job Controller
RedGate.ExchangeArchiver.Exchange.Interface.ExchangeAbstractionException: Cannot check permissions on mailbox '1a62fc0b-7f98-49d5-9b6a-b855e7997a73' for user 'THEIDM\membership_group'.
Ensure the Archive Service is running as a domain user with the required permissions. For more details, see http://www.red-gate.com/ESA/3.0?i=9420 . ---> System.MissingMethodException: Method not found: 'Boolean System.Threading.WaitHandle.WaitOne(Int32)'.
at k.a(b )
at p.b(String )
at p.d(String )
at l.<>c__DisplayClass3.<CheckUserPermissionOnMailbox>b__0()
at l.a(b , a , a )
--- End of inner exception stack trace ---
at l.<>c__DisplayClass3.<CheckUserPermissionOnMailbox>b__2(Exception ex)
at l.a(b , a , a )
at l.a(Guid , String )
at RedGate.ExchangeArchiver.ActiveDirectory.ActiveDirectoryService.CheckUserPermissionOnMailbox(Guid mailboxGuid, String netbiosUsername)
at RedGate.ExchangeArchiver.ArchiveService.Engine.ArchiveService.CheckUserPermissionOnMailbox(Guid mailboxGuid, String netbiosUsername)
[/code]
Back to top
View user's profile Send private message
Brian Donahue



Joined: 23 Aug 2004
Posts: 6644

PostPosted: Thu Jul 15, 2010 3:48 pm    Post subject: Reply with quote

Hello,

You may want to check that SP1 for .NET Framework 3.5 is installed. Please see our knowledge base.

I don't know enough about the permissions error to say what the cause is but maybe this will fix both issues.
Back to top
View user's profile Send private message
Display posts from previous:   
This topic is locked: you cannot edit posts or make replies. All times are GMT + 1 Hour
Page 1 of 1

 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group