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PST IMPORTER ERROR

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joekatona



Joined: 20 May 2010
Posts: 2

PostPosted: Thu May 20, 2010 9:13 pm    Post subject: PST IMPORTER ERROR Reply with quote

receiving the following error


An error occurred during import: PST import requires Outlook MAPI to be installed on this computer

exchange mapi cdo 1.2.1 is installed and there is a public folder database in the exchange 2007 server in the second storage group
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JOE KATONA
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Brian Donahue



Joined: 23 Aug 2004
Posts: 6645

PostPosted: Sat Jun 26, 2010 9:50 am    Post subject: Reply with quote

Hi Joe,

Exchange 2007 CDO/MAPI is a cut-down version of MAPI. This works fine with Exchange Server Archiver (provided it's not one of the new evil versions of CDO), but it does not provide the functionality to read PST files. This is only available in fully-blown Outlook, so you must uninstall CDO, reboot, and install Outlook. This may require you to move PST Importer to another server if you've plopped PST Importer and ESA on the Exchange Server. If you depend on ESA being on Exchange (ie you don't use a CNAME alias), then you only need to install PST Importer on its' own server and point it at the ESA server in the options.
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