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the software is crash after 55%

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Shalom



Joined: 17 Dec 2009
Posts: 3

PostPosted: Thu Dec 17, 2009 5:05 pm    Post subject: the software is crash after 55% Reply with quote

Hi,

I compared between to shema
my of version of dataBase:
1 Oracle Database 10g Enterprise Edition Release 10.2.0.4.0 - 64bi
2 PL/SQL Release 10.2.0.4.0 - Production
3 "CORE 10.2.0.4.0 Production"
4 TNS for Linux: Version 10.2.0.4.0 - Production
5 NLSRTL Version 10.2.0.4.0 - Production
the software is crash after 55% Crying or Very sad

i work with 1.0.0.427
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Simon C



Joined: 26 Feb 2008
Posts: 140
Location: Red Gate Software

PostPosted: Thu Dec 17, 2009 5:08 pm    Post subject: Reply with quote

Could you describe the actions you do before the crash, and what the error message is? At what stage of comparison or synchronization does the crash take place at?
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Shalom



Joined: 17 Dec 2009
Posts: 3

PostPosted: Thu Dec 17, 2009 6:08 pm    Post subject: Reply with quote

I forget, I works with ODP.NET and ODBC 2.102.4.0 64bit

the scenario:

1. open Schema Compare for Oracle 1
2. in tns tab I select source db and target db.
3. I select schema to compare from list.
4. I click compare now
5. after 10 second i crash.
is crash in step one "registering database one"
i cand send you dump error If you wont.

<?xml version="1.0" encoding="UTF-16"?>
<WERReportMetadata>
<OSVersionInformation>
<WindowsNTVersion>6.1</WindowsNTVersion>
<Build>7600 </Build>
<Product>(0x4): Windows 7 Enterprise</Product>
<Edition>Enterprise</Edition>
<BuildString>7600.16385.amd64fre.win7_rtm.090713-1255</BuildString>
<Revision>1</Revision>
<Flavor>Multiprocessor Free</Flavor>
<Architecture>X64</Architecture>
<LCID>1033</LCID>
</OSVersionInformation>
<ParentProcessInformation>
<ParentProcessId>3108</ParentProcessId>
<ParentProcessPath>C:\Windows\explorer.exe</ParentProcessPath>
<ParentProcessCmdLine>C:\Windows\Explorer.EXE</ParentProcessCmdLine>
</ParentProcessInformation>
<ProblemSignatures>
<EventType>APPCRASH</EventType>
<Parameter0>RedGate.Oracle.Compare.UI.exe</Parameter0>
<Parameter1>1.0.0.427</Parameter1>
<Parameter2>4b28ff3d</Parameter2>
<Parameter3>mscorwks.dll</Parameter3>
<Parameter4>2.0.50727.4927</Parameter4>
<Parameter5>4a27466f</Parameter5>
<Parameter6>c0000005</Parameter6>
<Parameter7>000000000026904e</Parameter7>
</ProblemSignatures>
<DynamicSignatures>
<Parameter1>6.1.7600.2.0.0.256.4</Parameter1>
<Parameter2>1037</Parameter2>
</DynamicSignatures>
<SystemInformation>
<MID>DE930B18-8DD1-443B-B2A8-938C488AD247</MID>
<SystemManufacturer>Hewlett-Packard</SystemManufacturer>
<SystemProductName>HP Compaq dc7800 Convertible Minitower</SystemProductName>
<BIOSVersion>786F1 v01.24</BIOSVersion>
</SystemInformation>
</WERReportMetadata>
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Simon C



Joined: 26 Feb 2008
Posts: 140
Location: Red Gate Software

PostPosted: Fri Dec 18, 2009 10:48 am    Post subject: Reply with quote

Whats the dialog or error message that pops up? Is it an actual application crash, or an error displayed on the progress dialog?
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Shalom



Joined: 17 Dec 2009
Posts: 3

PostPosted: Sun Dec 27, 2009 1:31 pm    Post subject: Reply with quote

Faulting application name: RedGate.Oracle.Compare.UI.exe, version: 1.0.0.427, time stamp: 0x4b28ff3d
Faulting module name: mscorwks.dll, version: 2.0.50727.4927, time stamp: 0x4a27466f
Exception code: 0xc0000005
Fault offset: 0x00000000001a5bd0
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
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Simon C



Joined: 26 Feb 2008
Posts: 140
Location: Red Gate Software

PostPosted: Mon Jan 18, 2010 2:02 pm    Post subject: Reply with quote

Could you try the latest EAP build to see if that has fixed the issue? If it hasn't, could you enable verbose logging as described in http://www.red-gate.com/supportcenter/Content.aspx?p=SQL%20Packager&c=SQL_Data_Compare\knowledgebase\logging_and_log_files.htm, and send us the resulting log file?

SimonC
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