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joseph
Joined: 04 Nov 2009
Posts: 3
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 Posted: Wed Nov 04, 2009 9:04 am Post subject: Deactivation tool |
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Am trying to deactivate a serial on a previous development machine that was re-installed.
I have downloaded the deactivation tool, but it is not showing any serials to deactivate.
How do I go about it? |
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Brian Donahue
Joined: 23 Aug 2004
Posts: 6341
Location: Red Gate Software
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| Posted: Thu Nov 05, 2009 2:49 pm Post subject: |
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Hi Joseph,
The deactivation tool picks up Red Gate licenses that it finds on the computer, so after you have formatted it, it's too late. I will PM you a link to a utility that you can use to deactivate if you know the serial number, product name, and version of the software that you had previously installed. Hopefully that does the trick for you.
_________________
Brian Donahue
Technical Support
Red Gate Software Ltd.
44 (0)870 160 0037 ext 8521
US and CAN 1-866-RED GATE ext 8521 |
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joseph
Joined: 04 Nov 2009
Posts: 3
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| Posted: Thu Nov 05, 2009 2:57 pm Post subject: Re: |
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joseph
Joined: 04 Nov 2009
Posts: 3
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| Posted: Thu Nov 05, 2009 3:24 pm Post subject: Re: |
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I have run the tool, It prints out usage one line, the next it prints the host name and some GUID.
When I enter the serial in activation it still fails |
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Brian Donahue
Joined: 23 Aug 2004
Posts: 6341
Location: Red Gate Software
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| Posted: Thu Nov 05, 2009 3:48 pm Post subject: |
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You have to open a command prompt and run it with the arguments as I explained in my private message.
_________________
Brian Donahue
Technical Support
Red Gate Software Ltd.
44 (0)870 160 0037 ext 8521
US and CAN 1-866-RED GATE ext 8521 |
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caraworks
Joined: 02 Feb 2010
Posts: 1
Location: Illinois, USA
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| Posted: Tue Feb 02, 2010 9:59 am Post subject: Deactivation of formatted machine |
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| I am in the same boat as Joseph. We need to deactivate a license from an old machine that doesn't exist anymore. Can you help? |
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weeniearms
Joined: 22 Aug 2011
Posts: 1
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| Posted: Mon Aug 22, 2011 11:32 am Post subject: |
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Hi, I'm sort of in a similar situation, because it's impossible to deactivate a license from my computer using the deactivation tool. The difference is that my hdd has not been formatted and the licenses are still on the computer but whenever I try to deactivate I get the following error:
 Uploaded with ImageShack.us |
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SimonB
Joined: 23 Jan 2012
Posts: 1
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| Posted: Mon Jan 23, 2012 11:48 am Post subject: Serial number deactivation |
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Hello,
We have similar problem. We own 5 user licences of .NET developer bundle. One license was used by a developer that no longer works with us.
We would like to reclaim the license that was used on his computer and give it do another developer. That machine was already formatted.
Can you please help us to reclaim that license? |
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ismehdi
Joined: 24 Apr 2013
Posts: 1
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| Posted: Wed Apr 24, 2013 8:11 am Post subject: Re: |
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| Brian Donahue wrote: |
Hi Joseph,
The deactivation tool picks up Red Gate licenses that it finds on the computer, so after you have formatted it, it's too late. I will PM you a link to a utility that you can use to deactivate if you know the serial number, product name, and version of the software that you had previously installed. Hopefully that does the trick for you. |
Please Can you send me the utility. I have the same issue on a couple of machines which have already been formatted and I need to deactivate the software. |
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hernon
Joined: 15 May 2013
Posts: 1
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| Posted: Wed May 15, 2013 12:42 pm Post subject: |
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| Could please PM the utility as well? We have rebuilt a few machines that were previously activated. |
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