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beekh
Joined: 23 Jan 2007
Posts: 4
Location: Netherlands
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 Posted: Wed Sep 16, 2009 1:33 pm Post subject: MAPI Error |
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I get an error message by the archive service:
Archive Service
Cannot open mailbox 'info@ovotrack.nl': Error in IMAPISession::OpenEntry: MAPI_E_UNKNOWN_ENTRYID
Does anybody have an idea what i can do to get rid of this error? |
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Matthew Flatt
Joined: 15 Jan 2008
Posts: 253
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| Posted: Wed Sep 16, 2009 1:40 pm Post subject: |
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Hi beekh,
This is something we may have a patch for, I have messaged you a link to it.
Thanks,
_________________
Matthew Flatt
Test Engineer, HyperBac |
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beekh
Joined: 23 Jan 2007
Posts: 4
Location: Netherlands
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| Posted: Wed Sep 16, 2009 2:10 pm Post subject: Did not solve the problem |
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I used an administrator account as user for the service
with this admin account i can open the info@ovotrack.nl mail in outlook
so it should actually work when i look at security
but the service gives me the same exception |
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Matthew Flatt
Joined: 15 Jan 2008
Posts: 253
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| Posted: Wed Sep 16, 2009 2:13 pm Post subject: |
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Hi beekh,
Is this after installing the patch I sent over? If so could you please e-mail the following log files to support@red-gate.com
%allusersprofile%\Application Data\Red Gate\Logs\ESA Archive Service 1
Thanks,
_________________
Matthew Flatt
Test Engineer, HyperBac |
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beekh
Joined: 23 Jan 2007
Posts: 4
Location: Netherlands
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| Posted: Wed Sep 16, 2009 3:01 pm Post subject: Log files sent |
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Hi Matthew,
i sent an email to support@red-gate.com
containing my log files |
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