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SQL Dependency Tracker 2
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Installer Fail on Windows 7 x64 (Ultimate, RTM)

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Bernard Sheppard



Joined: 12 Oct 2005
Posts: 39
Location: Melbourne, Victoria, Australia

PostPosted: Fri Sep 04, 2009 7:32 am    Post subject: Installer Fail on Windows 7 x64 (Ultimate, RTM) Reply with quote

The installer fails with a MSI Error code ???? (sorry, lost the screen cap by the time I'd fixed the problem, and I'm not going to uninstall just to repro Smile

The installer by default offers to install into C:\Program Files\Red Gate\SQL Dependency Tracker 2.

Asking the installer to install into C:\Program Files (x86)\Red Gate\SQL Dependency Tracker 2 also fails.

However, creating an empty "SQL Dependency Tracker 2" directory under "C:\Program Files (x86)\Red Gate\" allows the installer to succeed.

Running the SQLToolbelt.exe installer 1.5.0.5
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Matthew Flatt



Joined: 15 Jan 2008
Posts: 253

PostPosted: Mon Sep 07, 2009 4:19 pm    Post subject: Reply with quote

Hi Bernard,

Can I double check that this was a fresh install and not an upgrade? I am guessing it was a fresh install as it's Windows 7. I have performed a few test installs on Windows 7 and although it does specify Program Files as the installation folder it does actually install into Program Files (x86) successfully. What user was the Toolbelt installer being run as? A user in the Administrator group or the actual Administrator?

Thanks,
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Matthew Flatt
Test Engineer, HyperBac
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Bernard Sheppard



Joined: 12 Oct 2005
Posts: 39
Location: Melbourne, Victoria, Australia

PostPosted: Fri Sep 11, 2009 5:14 am    Post subject: Both - Upgrade and New Install Reply with quote

I tried upgrading (The PC was upgraded from Vista to Win7).

I then uninstalled all of the Red Gate programs, and kicked off a new install.

Toolbelt was run as a user in the Administrator group, by right clicking, and choosing run as Administrator.
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