Problems with Install & AntiVirus

[codecutter]

I tried installing the latest version (5.1) as an upgrade to an existing version of SQL Backup that I had successfully running (v4.6). Unfortunately, during the install the Symantec antivirus complained about a particular file being possible virus (sorry didn't record the filename it at the time). When I tried running SQL Backup the UI would come up, but the various servers that I imported from previous version would not connect. When I click on Properties for these servers I get the message with "Reason: 126" and a mention that the file xp_sqlbackup.dll or one of its dependencies could not be loaded.

I've tried "Repair" and even uninstalling and reinstalling (with virus checker turned off this time) but still get the same results. Any ideas?
_________________
Doug Krawec

[petey]

From Query Analyzer or SSMS, run the following:

[codecutter]

Pretty well the same thing I provided earlier, but here is the output from running this in Query Analyzer:

ODBC: Msg 0, Level 16, State 1
Cannot load the DLL xp_sqlbackup.dll, or one of the DLLs it references. Reason: 126(error not found).
_________________
Doug Krawec

[petey]

You can download just the extended stored procedure file from here (http://www.yohz.com/downloads/xp_sqlbackup.zip). Inside that archive is a file named xp_sqlbackup.dll. Place this file in your SQL Server instances' Binn folder.
_________________
Peter Yeoh
SQL Backup Consultant Developer
Associate, Yohz Software
Beyond compression - SQL Backup goodies under the hood, updated for version 7

[ssteckley]

I have the same error as originally posted, but this is a new install, not an upgrade. I looked at the KB "http://www.red-gate.com/support/kb/KB200708000081.htm" but it seems to pertain to upgrades, not new installs. I didn't want to have to schedule downtime for the SQL restart if someone knew another thing I could check first.

And to add, the DLL is in the binn folder as expected, so it is not that it is missing.

[petey]

Try registering the extended stored procedure again by running the following:

- sp_dropextendedproc sqlbackup
- sp_addextendedproc sqlbackup, 'xp_sqlbackup.dll'
- EXEC master..sqlbackup

Do you still encounter the same error? If the same error is raised, try the following to determine if xp_sqlbackup.dll is really the problem:

- make a copy of xp_sqlbackup.dll in the Binn folder. Name it xp_sqlbackup_2.dll
- sp_dropextendedproc sqlbackup
- sp_addextendedproc sqlbackup, 'xp_sqlbackup_2.dll'
- EXEC master..sqlbackup

What happens? Thanks.
_________________
Peter Yeoh
SQL Backup Consultant Developer
Associate, Yohz Software
Beyond compression - SQL Backup goodies under the hood, updated for version 7

[ssteckley]

[petey]

Could you pls run Dependency Walker on xp_sqlbackup.dll and see if it flags any DLLs as missing? Also, does Dependency Walker flag the DLL as being the right bitness i.e. if you are running 32 bit SQL Server, is xp_sqlbackup.dll also a 32 bit DLL? There are 3 variants of xp_sqlbackup.dll, 32-bit, 64-bit and Itanium. I was just wondering if perhaps the installer has installed the wrong variant.

Thanks.
_________________
Peter Yeoh
SQL Backup Consultant Developer
Associate, Yohz Software
Beyond compression - SQL Backup goodies under the hood, updated for version 7

[ssteckley]

Here is what it alerts. I doubt anything important.

[petey]

Are you running a 32-bit SQL Server, or 64-bit? Could you please send me the xp_sqlbackup.dll, to the email address in my profile?

Thanks.
_________________
Peter Yeoh
SQL Backup Consultant Developer
Associate, Yohz Software
Beyond compression - SQL Backup goodies under the hood, updated for version 7

[ssteckley]

Just to complete my part of this thread, a reboot of the SQL Server fixed the issue.

[taly]

Hi! I wanna recommand you something I found and I use after I had many problems with my antivirus version 7 It's an old version but it's better than the new one