Public Read Only Access

[Scott Willhite]

Looking for one more enabler. We'd like to basically allow read-only access
(and search) to the entire bug list. Mostly, to allow anonymous submitters
to verify that they are not duplicating something already reported. What
would you recommend as the best way to do this? I've tried using the kb
articles, but this means manually setting every submission as an article...
is there another way to do this? I also tried setting up a guest ID, but it
seems that some of the permissions limitations are not quite working... and
so I don't feel confident allowing an anonymous login either.

Ideas?

[Brian Donahue]

Hi Scott,

That's a tough one to answer. Obviously, you don't want your external
users to have the ability to edit an open issue, and there's a possibility
that there are issues open for internal products that you don't want them to
see. Bug.asp and Bugs.asp will require a user to log in or they won't work
properly. That pretty much leaves the knowledge base as the only
publicly-available source of information that an external user can't tamper
with.

The only way that this is going to work is if you 'roll your own'
ASP/ADO solution to allow a crude search and display of a recordset of
matching bugs to the external user.

Regards,

Brian Donahue
Red Gate Software Ltd

"Scott Willhite" <mrswoop@tough.net> wrote in message
news:B6Wo0RjCEHA.2768@server53...
> Looking for one more enabler. We'd like to basically allow read-only
access
> (and search) to the entire bug list. Mostly, to allow anonymous
submitters
> to verify that they are not duplicating something already reported. What
> would you recommend as the best way to do this? I've tried using the kb
> articles, but this means manually setting every submission as an
article...
> is there another way to do this? I also tried setting up a guest ID, but
it
> seems that some of the permissions limitations are not quite working...
and
> so I don't feel confident allowing an anonymous login either.
>
> Ideas?
>
>



_________________
Brian Donahue
Technical Support
Red Gate Software Ltd.
44 (0)870 160 0037 ext 8521
US and CAN 1-866-RED GATE ext 8521